Jill Baldassare
Warwick,USA
Summary
Managed electronic medical records and medical records documentation to streamline operations in high-pressure healthcare settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CNA - (per diem)
Care At Home, LLC
08.2023 - Current
- Assesses patient condition by monitoring vital signs, recording I/O
- Maintains a safe, secure, and healthy environment for the patient in their own home
- Assists patients with (ADLs)
- Assists with meals
Certified Nursing Assistant (CNA/OR Assistant)
Orthopedics Rhode Island
12.2022 - 05.2023
- Turning over and sterilizing operating rooms for next patient
- Stock supplies, linens and fill the blanket warmer
- Clean stretchers and beds and replace sheets
Assistant Account Manager I
HUB International
07.2022 - 12.2022
- Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations
- Provides a high level of support to our Sales staff in obtaining, maintaining, and expanding business
- May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures
- Acts as liaison between clients and insurance carriers to resolve escalated complex service issues. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues
- Responsible for overall retention of accounts in assigned book of business
- Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate
Certified Nursing Assistant (PACU)/Inventory Specialist Manager
Orthopedics Rhode Island
11.2021 - 06.2022
- Maintains consistent stock of inventory, ordering new stock up to pre-authorized limit as inventory dwindles
- Establishes and maintains backup source for high-demand items
- Assesses inventory reports and order patterns to identify items in need of automatic
- Maintains accurate daily records of goods received and shipments made
- Pre-Op/Post-Op patient care
- IV Removal
- EKG
- Stock supplies, linens and fill the blanket warmer
- Clean stretchers and beds and replace sheets
CNA - (per diem)
Care At Home, LLC
12.2019 - 12.2021
- Assesses patient condition by monitoring vital signs, recording I/O
- Maintains a safe, secure, and healthy environment for the patient in their own home
- Assists patients with (ADLs)
- Assists with meals
Certified Nursing Assistance/Unit Secretary/Accounts Specialist (per diem)
South County Hospital (ICU)
12.2020 - 09.2021
- Assists with direct patient care under the supervision of the RN
- Assesses patient condition by monitoring vital signs, recording I/O
- Provide patients with help walking, exercising, and moving in and out of bed
- Assist by answering incoming calls, organizing charts and admitting/discharging patient
- Chart Preparation
- Scanning Medical Records
- Processing Insurance Payments
- File Paid Invoices
- AR / AP experience
Dental Assistant Internship
Cervenka Jan, DDS
07.2019 - 10.2019
- Cleaning, preparing and setting up the procedure rooms
- Maintains a safe, and clean environment for the patient
- Chart Preparation
- Sterilizing Instruments
CNA - Certified Nursing Assistant
East Greenwich Endoscopy
10.2017 - 07.2019
- Record Vital Signs
- IV Removal
- EKG
- Chart Preparation/EMR
- Scanning Medical Records
- Stock supplies, linens and fill the blanket warmer
- Clean stretchers and beds and replace sheets
- Maintain equipment storage rooms
- Linen and trash disposal
- Empty and replace sharps containers in all rooms.
- Properly disinfect equipment between each patient use
- Maintains a safe, secure, and healthy environment for the patients
CNA - Certified Nursing Assistant
West View Nursing Home
01.2017 - 10.2017
- Assesses patient condition by monitoring vital signs, recording I/O
- Maintains a safe, secure, and healthy environment for the patient
- Helps clients with (ADLs)
Direct Support Professional
J. Arthur Trudeau
09.2016 - 01.2017
- Assisting with people who have developmental disabilities
- Community living
- Daily living skills
- Vocational programs & Recreational activities
Bartender/Waitress
Backstreet Bar and Grill
03.2010 - 06.2015
- Excellent skills in keeping work area clean, stocked and well organized
- Ability to carefully provide good customer service
- Ability to perform multiple tasks in timely manner
- Strong organizational skills
Education
Certificate of Technical Studies - Medical Assistant
Cranston Adult Education
Cranston, RI11.2024
Associate in Science (AS) - Business Administration
Community College of RI
Warwick, RI05.2022
Licensed Nursing Assistant
Cranston Adult Education
Cranston, RI12.2016
Skills
- Achieved improved patient outcomes through consistent EKG monitoring and timely interventions Enhanced patient safety by implementing effective monitoring protocols Contributed to overall healthcare quality by supporting comprehensive patient assessments
- Implemented best practices in EMR systems management to ensure compliance and improve user experience
- Achieved improved client satisfaction through dedicated home care support and personalized assistance Enhanced quality of life for individuals by implementing tailored care strategies Strengthened family relationships by facilitating open communication regarding care needs and progress
- Achieved high levels of patient satisfaction through dedicated ICU support Enhanced patient recovery times by actively participating in care plans Improved team efficiency by streamlining communication among healthcare providers
- Executed a range of administrative tasks within medical office environments, ensuring smooth daily operations and effective patient interactions
- Streamlined processes for medical records management, enhancing accessibility and safeguarding patient information
Certification
- CNA
- CPR Certification
Personal Information
Willing To Relocate: Anywhere
Languages
English
Professional
References
References available upon request.
Education
other,other
Timeline
CNA - (per diem)
Care At Home, LLC
08.2023 - Current
Certified Nursing Assistant (CNA/OR Assistant)
Orthopedics Rhode Island
12.2022 - 05.2023
Assistant Account Manager I
HUB International
07.2022 - 12.2022
Certified Nursing Assistant (PACU)/Inventory Specialist Manager
Orthopedics Rhode Island
11.2021 - 06.2022
Certified Nursing Assistance/Unit Secretary/Accounts Specialist (per diem)
South County Hospital (ICU)
12.2020 - 09.2021
CNA - (per diem)
Care At Home, LLC
12.2019 - 12.2021
Dental Assistant Internship
Cervenka Jan, DDS
07.2019 - 10.2019
CNA - Certified Nursing Assistant
East Greenwich Endoscopy
10.2017 - 07.2019
CNA - Certified Nursing Assistant
West View Nursing Home
01.2017 - 10.2017
Direct Support Professional
J. Arthur Trudeau
09.2016 - 01.2017
Bartender/Waitress
Backstreet Bar and Grill
03.2010 - 06.2015
Certificate of Technical Studies - Medical Assistant
Cranston Adult Education
Associate in Science (AS) - Business Administration
Community College of RI
Licensed Nursing Assistant
Cranston Adult Education