Hi, I’m
Jill Barrie
Beaverton,OR
Whether you believe you can do a thing or not, you are right.
Henry Ford
Summary
Professional collections specialist with strong focus on team collaboration and achieving results. Skilled in debt recovery strategies, conflict resolution, and performance management. Known for reliability and adaptability in dynamic environments. Adept at fostering positive relationships and driving team success.
Overview
17
years of professional experience
Work History
Affiliated Billing Solutions, Inc.
Collections Supervisor
06.2022 - 03.2025
Job overview
- Set up and updated customer accounts with interactions, payments and personal information.
- Held company record for most dollar amount collected in a day, most dollar amount collected in a week, most dollar amount collected in a month, most payments collected in one day, and highest payment collected in one day.
- Improved customer satisfaction through application of conflict resolution and problem-solving skills.
- Mentored junior staff members on best practices in debt collection techniques.
- Negotiated to collect balance in full.
- Trained new team members on collection strategies.
Boones Ferry Chiropractic
Licensed Massage Therapist
03.2015 - 06.2022
Job overview
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
- Maintained client treatment records and designed long-term care programs for return customers.
- Developed and maintained client relationships, leading to high rate of repeat business through exceptional service and follow-up.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
Sherwood Family Chiropractic
Licensed Massage Therapist
05.2008 - 08.2015
Job overview
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
- Maintained client treatment records and designed long-term care programs for return customers.
- Participated in continuous education to master latest techniques in massage therapy and integrated those techniques into practice.
- Facilitated recovery for athletes with sports-specific massage techniques, improving performance and reducing injury recovery time.
- Provided treatment for medical conditions and injuries through therapeutic massage.
Education
Ashmead CollegeTigard, OR
Licensed Massage Therapist from Massage
Valley Catholic High SchoolBeaverotn, OR
High School Diploma
Skills
- Payment negotiation
- Empathy and tact
- Customer escalation point
- Collections procedures
- Reporting and documentation
- Client resolution
- Goals and performance
- Relationship building
- Collections
- Account review
- New hire training
- Payment acceptance
Timeline
Collections Supervisor
Affiliated Billing Solutions, Inc.
06.2022 - 03.2025
Licensed Massage Therapist
Boones Ferry Chiropractic
03.2015 - 06.2022
Licensed Massage Therapist
Sherwood Family Chiropractic
05.2008 - 08.2015
Ashmead College
Licensed Massage Therapist from Massage
Valley Catholic High School
High School Diploma
Availability
See my work availability
Not Available
Available
monday
tuesday
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morning
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evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCareer advancementHealthcare benefits401k matchWork from home optionPersonal development programsCertification
- LMT - Licensed Massage Therapist
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