Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Jill Boylan

Jill Boylan

Sales

Summary

Dynamic professional with extensive experience in sales leadership and customer relations. Proven ability to develop impactful jewelry brands and cultivate strong supplier relationships, driving quality and customer engagement. Worked regularly to create new sales opportunities and manage those relationships. Bought supplies for design and for Raj Imports. Traveled to India to word with vendors and source new vendors.

Overview

35
35
years of professional experience

Work History

Owner, Design, Sales, Manufacturing

Soul Journey Jewelry
Los Angeles, CA
03.1991 - Current
  • I turned my hobby in jewelry design to 2 successful jewelry brands.
  • Cold calling, trade shows and working with Sales Reps to procure orders.
  • Maintained close relationship with buyers and retail customers.
  • Developed unique design concepts that enhanced product offerings and customer engagement.
  • Oversaw marketing strategies to increase brand visibility and drive sales growth.
  • Created 2 jewelry brands, one of the first designers to create a story and have a website.
  • Cultivated relationships with suppliers to ensure quality materials and timely deliveries.

Sales, Design, Buyer and Manager

Raj Imports
Los Angeles, CA
01.2004 - 01.2017
  • Sales both in retail and wholesale, top employee sales.
  • Analyzed market trends to inform purchasing strategies and inventory decisions.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
  • Participated in trade shows and conferences to stay informed of the latest industry developments and maintain a strong professional network.
  • Developed and improved account relationships.
  • Negotiated better payment terms with suppliers, improving cash flow management for company.
  • Managed vendor relationships to ensure consistent product availability and service excellence.
  • Developed product specifications and maintained quality control standards for all purchases.

Store Manager

Decades Vintage
Los Angeles, CA
03.1998 - 03.1999
  • Led daily store operations to ensure optimal customer experience and efficient inventory management.
  • Collaborated with suppliers to negotiate favorable terms, securing high-quality vintage merchandise.
  • Cultivated strong relationships with customers, enhancing loyalty through personalized service initiatives.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.

Education

No Degree - Art History

LA Valley College
Los Angeles, CA

No Degree - History

Central Washington University
Ellensburg, WA

Skills

  • Customer relations, both retail and wholesale
  • Jewelry manufacturing
  • Small business operations
  • Project management
  • Marketing
  • Business marketing
  • Sales leadership
  • Product branding
  • Sales management
  • Partnership development
  • Quality management systems
  • Sales strategy
  • Crisis management
  • Service quality assurance
  • Market trend awareness
  • Hiring and staffing
  • Design coordination
  • Attention to detail
  • Customer service
  • Decision-making
  • Trend design marketing

Interests

I love all aspects of sales and working with wholesale and retail customers I am very skilled at customer service and believe this is the most important part of sales

I love managing projects

I read extensively, at least a book a week

I have traveled extensively throughout my life giving me exposure to different cultures and ethnic groups

I also love to research design trends in jewelry, accessory and clothing

Timeline

Sales, Design, Buyer and Manager

Raj Imports
01.2004 - 01.2017

Store Manager

Decades Vintage
03.1998 - 03.1999

Owner, Design, Sales, Manufacturing

Soul Journey Jewelry
03.1991 - Current

No Degree - Art History

LA Valley College

No Degree - History

Central Washington University

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Jill BoylanSales