Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill BUNDREN

Arlington,TX

Summary

Dynamic professional with 22 years of experience, offers a proven track record in customer service and problem-solving. Adept at managing inventory and operations, enhancing client satisfaction, and optimizing processes. Recognized for attention to detail and effective communication, consistently delivering results in high-pressure environments.

Overview

8
8
years of professional experience

Work History

Driver/Analyst

Uber
DFW Metroplex, Texas
05.2017 - Current
  • Provided excellent customer service by answering passenger inquiries, addressing concerns, while problem-solving.
  • Performed daily pre-trip inspections of the vehicle to check for any mechanical or safety issues, including maintenance requirements.
  • Operated safe and timely transport of passengers to their destinations within a timely fashion.
  • Adhered to all traffic laws and regulations while driving, prioritizing passenger safety at all times.
  • Utilization of GPS for tracking and locating, while chartering routes to incorporate labor cost savings, while minimizing gas, marginal spending, and mileage usage.

Bartender

Usice Beatha Corp
Arlington, TX
01.2022 - 12.2024
  • Management of the complete establishment in the absence of owners.
  • Crafted and served over 100 unique cocktails weekly while enhancing customer engagement, leading to increases in repeat clientele and a significant boost in customer satisfaction scores.
  • Designed specials catering to local clientele; organization of events, sports parties, music, poker games, and holiday parties.
  • High-volume customer service while building client rapport. Utilization of attention to detail while anticipating the guest's needs.
  • Delivery delegation, problem solving, inventory control, stocking, and cleaning.
  • Cashiering, handling of cash deposits, POS systems, and minor bookkeeping, logging and printing of daily reports.

Problem Solver/Inventory Control Specialist

Amazon
Irving, Texas
05.2023 - 04.2024
  • Coordination and direct communications with the lead shipping clerk.
  • Organization and staging of inbound/outbound pallets while utilizing 5S safety standards and regulations in full compliance with OSHA standards.
  • Shipping, labeling, and receiving of itemized inventory.
  • Inventory control and inventory logging, cross-referencing of different departments, and tracing missing packages.
  • Inducting, gatekeeping, sorting, and scanning of packages and large envelopes with RF scanner systems.
  • Use of pallet jacks, ratchet straps, and generalized dock safety in compliance to DOT standards.
  • Problem-solving of packages inbound and outbound.
  • Tracking of flight data, UPS trucks, freight weight, pallet overflow inbound and outbound.
  • Experience with warehouse programming and invoice systems.

Bartender/Day Shift Manager

Caldwell Solutions LLC
Grand Prarie, TX
10.2017 - 01.2024
  • Inventory control, pricing, ordering, stocking, and organization of inventory.
  • Delegation and supervision of deliveries and vendors. Business rapport as well as customer relations.
  • Generalized customer service, delegation of complaints and compliments.
  • Cash handling and credit card transactions, light bookkeeping, safe counting, running of financial and daily reports, as well as close monitoring of numbers.
  • Management of overall premises with liability protection responsibilities.
  • Mixology and design of customer cocktails.
  • Troubleshooting and repair of POS systems. Installation, design, and usage of PLU logic to establish networking systems between POS systems and credit card merchants.
  • Direct management of POS systems and problem-solving resolving of security, technical, and network systems.

Education

Associate of Applied Science - Electrical Engineering

ITT Technical Institute
Arlington
06-2016

Skills

  • Customer service
  • Problem solving
  • Time management
  • Cash handling
  • Attention to detail
  • Schedule management
  • Punctuality
  • Processes and procedures
  • Business management
  • Route planning
  • Inventory control
  • Communication skills
  • Basic math
  • Adaptability and resilience
  • Inventory management proficiency
  • POS system operation
  • Order management
  • Building rapport
  • Reliability and punctuality

Timeline

Problem Solver/Inventory Control Specialist

Amazon
05.2023 - 04.2024

Bartender

Usice Beatha Corp
01.2022 - 12.2024

Bartender/Day Shift Manager

Caldwell Solutions LLC
10.2017 - 01.2024

Driver/Analyst

Uber
05.2017 - Current

Associate of Applied Science - Electrical Engineering

ITT Technical Institute

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