Jill Chambers
St Louis,MO
Summary
To obtain long term employment in a high functioning professional office.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
Nephrology and Hypertension Specialists
05.2022 - 05.2024
- Escorted patients to examination rooms.
- Obtained client medical history, vital signs, medication information, and allergies.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed medical records management, including filing, organizing and scanning documents.
- Contacted pharmacies to submit and refill patient prescriptions.
- Contacted hospitals and medical facilities entering lab orders and medical procedures.
- Received and routed laboratory results to correct clinical staff members.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Relayed messages from patients to physicians about concern, condition updates or refill request to facilitate effective treatment.
Receptionist/Medical Assistant
Advanced Pain Care
08.2021 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Performed front desk duties, including answering the phones and scheduling appointments.
- Handled cash/credit card transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Organized, maintained and updated information in computer databases.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, vital signs, treatment progress, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Staffing Coordinator
P.S. Employment
02.2017 - 05.2019
- Reviewed job applications and resumes of potential candidates and scheduled interviews with appropriate qualified individuals
- Conducted interviews with potential candidates
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies
- Facilitated new-hire orientations
- Performed saliva testing to discourage illegal drugs use in company
- Performed background checks before interviews
- Made follow-up calls with clients about employee performance when necessary
- Made calls to release employees of employment or to change employee's schedule
Office Manager
Roadcare Mobile Service
08.2016 - 12.2016
- Manage, schedule, co-ordinate office functions and activities for nine-person office; preparing payroll
- Handle customer inquiries and complaints
- Completes operational requirements by scheduling and assigning employees; following up on work results when necessary
- Controlled accounts payable and accounts receivable
- Liaised with, vendors, clients and external corporate accountants
- Assist staff with work progress
Clerical/Web Administrator
G2Power Technologies, LLC
09.2014 - 04.2016
- Position was held and ran from home based office
- Handled all incoming business and client requests for information
- Received, screened and routed incoming calls Designed marketing brochures and wrote website copy
- Screened applicant resumes and pre-screened qualified candidates for vacant and new positions
- Maintained and updated vendor products on company website
- Created daily blog with field related stories using WordPress
- Distributed stories via email list as well as posting on company website
Bookkeeper
Swagler Brothers Farms, Inc
06.2002 - 09.2010
- Record history of field input cost and production
- Kept necessary records for tax purposes
- Paid monthly statements on various farm accounts
Education
None - Micro-Computers
Kaskaskia College
Centralia, IL1994
Certified - Dental Assistance Program
Kaskaskia College
Centralia, IL1989
Skills
- Office Management
- Database Management
- Home based office experienced
- Payroll
- Invoice Processing
- Agricultural Bookkeeping
- Medical Office/Receptionist
- Bank Teller/Proof Operator
- Medical Billing
- Multi-line phone proficiency
- Epic EHR system
- Customer Service
Certification
Certified Teachers Assistant
Timeline
Medical Assistant
Nephrology and Hypertension Specialists
05.2022 - 05.2024
Receptionist/Medical Assistant
Advanced Pain Care
08.2021 - 05.2022
Staffing Coordinator
P.S. Employment
02.2017 - 05.2019
Office Manager
Roadcare Mobile Service
08.2016 - 12.2016
Clerical/Web Administrator
G2Power Technologies, LLC
09.2014 - 04.2016
Bookkeeper
Swagler Brothers Farms, Inc
06.2002 - 09.2010
Certified - Dental Assistance Program
Kaskaskia College
None - Micro-Computers
Kaskaskia College