Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jill Chambers

St Louis,MO

Summary

To obtain long term employment in a high functioning professional office.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Medical Assistant

Nephrology and Hypertension Specialists
05.2022 - 05.2024
  • Escorted patients to examination rooms.
  • Obtained client medical history, vital signs, medication information, and allergies.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Contacted pharmacies to submit and refill patient prescriptions.
  • Contacted hospitals and medical facilities entering lab orders and medical procedures.
  • Received and routed laboratory results to correct clinical staff members.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Relayed messages from patients to physicians about concern, condition updates or refill request to facilitate effective treatment.

Receptionist/Medical Assistant

Advanced Pain Care
08.2021 - 05.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Performed front desk duties, including answering the phones and scheduling appointments.
  • Handled cash/credit card transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Organized, maintained and updated information in computer databases.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, vital signs, treatment progress, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Staffing Coordinator

P.S. Employment
02.2017 - 05.2019
  • Reviewed job applications and resumes of potential candidates and scheduled interviews with appropriate qualified individuals
  • Conducted interviews with potential candidates
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies
  • Facilitated new-hire orientations
  • Performed saliva testing to discourage illegal drugs use in company
  • Performed background checks before interviews
  • Made follow-up calls with clients about employee performance when necessary
  • Made calls to release employees of employment or to change employee's schedule

Office Manager

Roadcare Mobile Service
08.2016 - 12.2016
  • Manage, schedule, co-ordinate office functions and activities for nine-person office; preparing payroll
  • Handle customer inquiries and complaints
  • Completes operational requirements by scheduling and assigning employees; following up on work results when necessary
  • Controlled accounts payable and accounts receivable
  • Liaised with, vendors, clients and external corporate accountants
  • Assist staff with work progress

Clerical/Web Administrator

G2Power Technologies, LLC
09.2014 - 04.2016
  • Position was held and ran from home based office
  • Handled all incoming business and client requests for information
  • Received, screened and routed incoming calls Designed marketing brochures and wrote website copy
  • Screened applicant resumes and pre-screened qualified candidates for vacant and new positions
  • Maintained and updated vendor products on company website
  • Created daily blog with field related stories using WordPress
  • Distributed stories via email list as well as posting on company website

Bookkeeper

Swagler Brothers Farms, Inc
06.2002 - 09.2010
  • Record history of field input cost and production
  • Kept necessary records for tax purposes
  • Paid monthly statements on various farm accounts

Education

None - Micro-Computers

Kaskaskia College
Centralia, IL
1994

Certified - Dental Assistance Program

Kaskaskia College
Centralia, IL
1989

Skills

  • Office Management
  • Database Management
  • Home based office experienced
  • Payroll
  • Invoice Processing
  • Agricultural Bookkeeping
  • Medical Office/Receptionist
  • Bank Teller/Proof Operator
  • Medical Billing
  • Multi-line phone proficiency
  • Epic EHR system
  • Customer Service

Certification

Certified Teachers Assistant

Timeline

Medical Assistant

Nephrology and Hypertension Specialists
05.2022 - 05.2024

Receptionist/Medical Assistant

Advanced Pain Care
08.2021 - 05.2022

Staffing Coordinator

P.S. Employment
02.2017 - 05.2019

Office Manager

Roadcare Mobile Service
08.2016 - 12.2016

Clerical/Web Administrator

G2Power Technologies, LLC
09.2014 - 04.2016

Bookkeeper

Swagler Brothers Farms, Inc
06.2002 - 09.2010

Certified - Dental Assistance Program

Kaskaskia College

None - Micro-Computers

Kaskaskia College

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Jill Chambers