Jill Chambers
St Louis,MO
Summary
To obtain long term employment in a high functioning professional office.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
Nephrology and Hypertension Specialists
05.2022 - 05.2024
- Escorted patients to examination rooms.
- Obtained client medical history, vital signs, medication information, and allergies.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed medical records management, including filing, organizing and scanning documents.
- Contacted pharmacies to submit and refill patient prescriptions.
- Contacted hospitals and medical facilities entering lab orders and medical procedures.
- Received and routed laboratory results to correct clinical staff members.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Relayed messages from patients to physicians about concern, condition updates or refill request to facilitate effective treatment.
Receptionist/Medical Assistant
Advanced Pain Care
08.2021 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Performed front desk duties, including answering the phones and scheduling appointments.
- Handled cash/credit card transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Organized, maintained and updated information in computer databases.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, vital signs, treatment progress, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Staffing Coordinator
P.S. Employment
02.2017 - 05.2019
- Reviewed job applications and resumes of potential candidates and scheduled interviews with appropriate qualified individuals
- Conducted interviews with potential candidates
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies
- Facilitated new-hire orientations
- Performed saliva testing to discourage illegal drugs use in company
- Performed background checks before interviews
- Made follow-up calls with clients about employee performance when necessary
- Made calls to release employees of employment or to change employee's schedule
Office Manager
Roadcare Mobile Service
08.2016 - 12.2016
- Manage, schedule, co-ordinate office functions and activities for nine-person office; preparing payroll
- Handle customer inquiries and complaints
- Completes operational requirements by scheduling and assigning employees; following up on work results when necessary
- Controlled accounts payable and accounts receivable
- Liaised with, vendors, clients and external corporate accountants
- Assist staff with work progress
Clerical/Web Administrator
G2Power Technologies, LLC
09.2014 - 04.2016
- Position was held and ran from home based office
- Handled all incoming business and client requests for information
- Received, screened and routed incoming calls Designed marketing brochures and wrote website copy
- Screened applicant resumes and pre-screened qualified candidates for vacant and new positions
- Maintained and updated vendor products on company website
- Created daily blog with field related stories using WordPress
- Distributed stories via email list as well as posting on company website
Bookkeeper
Swagler Brothers Farms, Inc
06.2002 - 09.2010
- Record history of field input cost and production
- Kept necessary records for tax purposes
- Paid monthly statements on various farm accounts
Education
None - Micro-Computers
Kaskaskia College
Centralia, IL1994
Certified - Dental Assistance Program
Kaskaskia College
Centralia, IL1989
Skills
- Office Management
- Database Management
- Home based office experienced
- Payroll
- Invoice Processing
- Agricultural Bookkeeping
- Medical Office/Receptionist
- Bank Teller/Proof Operator
- Medical Billing
- Multi-line phone proficiency
- Epic EHR system
- Customer Service
Certification
Certified Teachers Assistant
Timeline
Medical Assistant
Nephrology and Hypertension Specialists
05.2022 - 05.2024
Receptionist/Medical Assistant
Advanced Pain Care
08.2021 - 05.2022
Staffing Coordinator
P.S. Employment
02.2017 - 05.2019
Office Manager
Roadcare Mobile Service
08.2016 - 12.2016
Clerical/Web Administrator
G2Power Technologies, LLC
09.2014 - 04.2016
Bookkeeper
Swagler Brothers Farms, Inc
06.2002 - 09.2010
Certified - Dental Assistance Program
Kaskaskia College
None - Micro-Computers
Kaskaskia College
Similar Profiles
Sana AhmedSana Ahmed
MEDICAL ASSISTANT at Texas Nephrology And Hypertension SpecialistsMEDICAL ASSISTANT at Texas Nephrology And Hypertension Specialists
Katalina MonsalveKatalina Monsalve
Medical Assistant and Scribe at Eagles Landing Nephrology and HypertensionMedical Assistant and Scribe at Eagles Landing Nephrology and Hypertension
Zhraa MohammedZhraa Mohammed
Case Manager at Nephrology & Hypertension, P.CCase Manager at Nephrology & Hypertension, P.C
Devon ReeseDevon Reese
Front Desk Receptionist at Planet FitnessFront Desk Receptionist at Planet Fitness
Hannah SchmittHannah Schmitt
Community Resource Coordinator at Willows WayCommunity Resource Coordinator at Willows Way