Hi, I’m
Jill Coker
Monkton ,MD
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
33
years of professional experience
Work History
Hobbits IncBaltimore, MD
Business Owner
06.1991 - 12.2023
Job overview
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Expanded market reach with targeted marketing campaigns and strategic partnerships.
- Developed high-performing team through effective recruitment, training, and performance management.
- Established strong customer relationships through excellent communication and attentive service
- Consulted with customers to assess needs and propose optimal solutions.
Self-employeedMonkton, MD
Caregiver, Special Needs
08.2023 - Current
Job overview
- Enhanced quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Increased client's independence with consistent skill-building exercises and positive reinforcement ..
- Promoted safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
Education
York College of PennsylvaniaYork, PA
Bachelor of Arts from Communication Studies
05.1991
Skills
- Customer Service
- Excellent people skills
- Excellent time management skills
- Relationship Building
Timeline
Caregiver, Special Needs
Self-employeed
08.2023 - Current
Business Owner
Hobbits Inc
06.1991 - 12.2023
York College of Pennsylvania
Bachelor of Arts from Communication Studies