Jill Coyle
Portland,OR
Summary
Aquatic Program Specialist passionate about facilitating exceptional experiences for the community we serve. Known for energy and strong interpersonal communication skills. Excels at multitasking, writing skills, and collaborative work.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Aquatic Program Specialist
Tualatin Hills Park & Rec District
03.2023 - Current
- Created specific programming based on the values set by the District, ensuring access to programming for underserved members of the community.
- Created, directed, and led staff trainings in all aspects of aquatics: safety, instruction, inclusion, and customer service.
- Evaluated program successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results with the continuous filter of District values and priorities.
- Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
- Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
- Managed a diverse staff, evaluated their performance, recruited, supported, and trained staff to be a collaborative, functioning team.
- Formed relationships with outside entities to further our collective goals.
- Never hesitating to do any task I may ask of a staff member, be it teaching, guarding, or the cleaning of biohazardous materials.
Aquatic Program Coordinator
Tualatin Hills Parks & Recreation District
11.1994 - 02.2023
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Created classes and programming within parameters set by District priorities and budget.
- Managed staff, supervised, hired and recruited facility staff.
- Oversaw staff schedules and assignments to handle programming demands.
- Kept program-related data accurate, up-to-date and easily accessible.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Education
Bachelor of Arts - Art Education
University of Oregon
Eugene, ORSkills
- Skill Development
- Project Management
- Group and individual instruction
- Proactive mindset
- Volunteer Management
- Standard Operating Procedures
- Scheduling proficiency
- Staff Development
- Program Optimization
- Program Management
- Performance Assessments
Certification
Lifeguarding for the Professional Rescuer with AED/FA/CPR American Red Cross exp 8/10/2024
Lifeguard Training Instructor ARC exp 5/26
Water Safety Instructor
Crisis Intervention Training
Timeline
Aquatic Program Specialist
Tualatin Hills Park & Rec District
03.2023 - Current
Aquatic Program Coordinator
Tualatin Hills Parks & Recreation District
11.1994 - 02.2023
Bachelor of Arts - Art Education
University of Oregon
Lifeguarding for the Professional Rescuer with AED/FA/CPR American Red Cross exp 8/10/2024
Lifeguard Training Instructor ARC exp 5/26
Water Safety Instructor
Crisis Intervention Training
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