JILL CRISAFI
Plainville,Ma
Summary
Reliable office administrator/dental assistant with comprehensive experience seeking a position in sales or management. I posses excellent problem solving skills, as well as strong interpersonal skills developed from keeping thousands of patients calm and focused during difficult dental procedures for 30 years. A team-focused, highly organized healthcare professional dedicated to providing exceptional care, I am looking to use my skills to create long lasting relationships with colleagues to enhance the work environment and be part of a winning team!
Overview
27
27
years of professional experience
Work History
Office Manager
Main Street Dental
07.2023 - Current
- Streamlined office operations by implementing systems within each department.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow. Managed a team that worked happily and well together producing an upbeat work environment.
- Knowledgeable and diligent compliance officer
- Manage all fast paced Front desk duties including patient relations, phone calls and emails throughout the day
- Filled in as a dental assistant whenever needed
Office Administrator
The Biomed Center
05.2022 - 07.2023
- Managed a team of 22 emplyees in a fast growing biologic medical/dental facilty
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Supported departmental goals with the coordination of inter-departmental meetings and collaborative initiatives.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
Dental Office Manager
Cobb Corner Dental
02.2020 - 05.2022
- Managed dental staff and billing/receiving including third party claim process for an established 30 year old practice
- Established and maintained patient and staff relationships as well as assisting the dentist chairside whenever needed.
Certified Dental Assistant
Advanced Dental Practices
11.2005 - 02.2020
- Built a loyal patient following; frequently requested by patients to assist chair side as their dental assistant
- Assist proficiently using safe removal protocol of amalgam fillings and composite restorations, crown, bridge, denture, extractions, root canals, fabricating temporary crowns and bridges, crown try in and inserts, impression taking, pouring of models and restoration of implants
- Responsible for all inventory and ordering of supplies in practice
- Process and negotiate insurance payments and handle accounts receivable
- Liaison for Security Metrics handling all aspects of HIPPA regulations.
Substitute Teacher
Wrentham Public Schools and King Philip Middle School
09.2010 - 03.2020
- Substitute teacher grades K-8 as needed.
Certified Dental Assistant
Dr. Daryl Roy, DDS, P.C.
02.1997 - 08.2005
- Assist in reputable, busy prosthodontic practice
- Superior knowledge and hands on training with implants
- Coordinated major cases with patients, clinically and financially.
Education
Dental Assisting Certification -
Dental Assisting National Board
Associate of Science: Liberal Arts And Sciences -
Massasoit Community College
Skills
- Office Administrator
- Superior interpersonal skills
- Operations management
- Compliance Monitoring
- Significant dental/medical knowledge base
- Office Administration with proficiency in third party billing
- Claims negotiation and resolution
- Familiarity with current products and practice trends
- 30 years dental chairside experience
- Eaglesoft
- Dentrix
Hobbies and Interests
- Skiing
- Kayaking
- Music
- Live theater
Timeline
Office Manager
Main Street Dental
07.2023 - Current
Office Administrator
The Biomed Center
05.2022 - 07.2023
Dental Office Manager
Cobb Corner Dental
02.2020 - 05.2022
Substitute Teacher
Wrentham Public Schools and King Philip Middle School
09.2010 - 03.2020
Certified Dental Assistant
Advanced Dental Practices
11.2005 - 02.2020
Certified Dental Assistant
Dr. Daryl Roy, DDS, P.C.
02.1997 - 08.2005
Dental Assisting Certification -
Dental Assisting National Board
Associate of Science: Liberal Arts And Sciences -
Massasoit Community College
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