Hi, I’m
Donna "Jill" Cruce
Mesquite
Summary
Key Holder Supervisor with proven expertise in managing daily operations and leading teams to achieve high levels of customer satisfaction. Demonstrated ability to solve problems effectively and make informed decisions that drive revenue growth. Experienced in implementing strategies that enhance productivity and improve operational efficiency. Strong leadership skills foster team cohesion and promote a positive work environment.
Overview
15
years of professional experience
Work History
Shoe DeptDallas
Key Holder Supervisor
07.2024 - Current
Job overview
- Executed cash register operations and processed customer transactions efficiently.
- Resolved customer inquiries to uphold high satisfaction levels.
Keller Williams Urban DallasDallas
Realtor
05.2018 - 10.2024
Job overview
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
- Coordinated and hosted community events to effectively showcase listed properties and build local interest.
G T Distributors, Inc.
Administrative Assistant
01.2016 - 09.2018
Job overview
- Executed administrative tasks to enhance efficiency of accounting operations at retail store.
- Resolved customer inquiries via phone and email, boosting overall satisfaction.
Choctaw Casino ResortDurant
Table Games Floor Supervisor
07.2011 - 01.2016
Job overview
- Ensured game integrity and compliance standards during card dealing operations.
- Accurately processed cash transactions to build customer trust.
Skills
- Customer service and support
- Visual merchandising
- Inventory management
- Sales strategies
- Cash handling
- Relationship management
- Team building
- Conflict resolution
- Time management
- Effective communication
- Problem solving
- Employee training
Education
Court Reporting Institute of Dallas
12-1986
Mesquite High SchoolMesquite
High School Diploma
05-1981
Dale CarnegieDallas
Some College (No Degree)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Key Holder Supervisor
Shoe Dept
07.2024 - Current
Realtor
Keller Williams Urban Dallas
05.2018 - 10.2024
Administrative Assistant
G T Distributors, Inc.
01.2016 - 09.2018
Table Games Floor Supervisor
Choctaw Casino Resort
07.2011 - 01.2016
Court Reporting Institute of Dallas
Mesquite High School
High School Diploma
Dale Carnegie
Some College (No Degree)