Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Curtis

Las Vegas,NV

Summary

Dynamic gaming supervisor with extensive experience at Venetian Resorts, excelling in conflict resolution and regulatory compliance. Proven track record in enhancing customer satisfaction and team performance through effective coaching. Adept at inventory management and decision-making, ensuring operational efficiency and a secure gaming environment. Committed to fostering a positive atmosphere for guests and staff alike.

Overview

26
26
years of professional experience

Work History

Duel Rate Supervisor/Dealer/Gaming Supervisor

Venetian Resorts
Las Vegas, NV
04.1999 - Current
  • Maintained expert knowledge of casino table games and dealing procedures through study, experience and occasional fill-in duty as dealer.
  • Notified security department of identified or suspected illegal play activities and player behaviors.
  • Stayed up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency.
  • Intervened in client and staff disputes and settled disagreements according to casino standards, resulting in satisfied, loyal clients and engaged staff members.
  • Circulated among tables and verified compliance with house, state and federal rules.
  • Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
  • Kept all games in compliance with casino and gaming standards.
  • Provided coaching and mentoring support to team members on an individual basis.
  • Managed supply levels and procured additional supplies to meet casino and dealer needs.
  • Monitored staff performance to ensure adherence to company policies and procedures.

Education

Associate of Arts -

Community College of Southern Nevada
Las Vegas, NV
12-2025

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Conflict resolution
  • Regulatory compliance
  • Team building
  • Analytical skills
  • [Software] experience
  • Problem-solving aptitude
  • Decision-making
  • Team leadership
  • Multitasking Abilities
  • Time management abilities

Timeline

Duel Rate Supervisor/Dealer/Gaming Supervisor

Venetian Resorts
04.1999 - Current

Associate of Arts -

Community College of Southern Nevada

Similar Profiles

CREATE PROFILE