Jill Dale
Argyle,TX
Summary
Accomplished professional in title processing and client relations at Gambit Real Estate Services, LLC, with a proven track record of exceeding sales goals. Demonstrates strong adaptability and problem-solving skills that enhance operational efficiency and client satisfaction. Known for exceptional organizational and communication abilities while ensuring compliance with safety regulations.
Overview
29
29
years of professional experience
Work History
Title Policy Contractor
Gambit Real Estate Services, LLC
Argyle, TX
10.2020 - 02.2025
- Contributed to operations by working flexible schedules.
- Examined property deeds to identify potential discrepancies.
- Entered title commitments into real estate software accurately.
- Verified correctness of all policy details.
- Organized and documented client policies electronically.
- Ensured timely completion of urgent orders.
- Delivered timely identification of client needs to enhance satisfaction.
- Prioritized tasks to achieve service goals efficiently.
Payroll and Benefit Specialist
DynaGrid Construction Group
Lewisville , TX
03.2018 - 07.2019
- Entered and managed payroll data to ensure accuracy.
- Resolved payroll inquiries promptly and professionally.
- Inputted payroll data for new hires, ensuring accurate benefits deductions.
- Maintained securely confidential personnel files to comply with legal standards.
- Updated existing records with new payroll information.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Coordinated delivery of payslips to maintain compliance with scheduled deadlines.
- Participated in collective efforts to enhance efficiency within work environments.
Administrative Assistant
Carlisle Title
Plano, TX
01.2016 - 01.2017
- Executed office responsibilities for Director of Title.
- Submitted recorded documents directly to buyers and sellers.
- Developed comprehensive buyer and seller agreements.
- Created internal client filing system.
Executive Administrative Assistant
National Medical Services
Dallas, TX
01.2015 - 01.2016
- Oversaw multiple job posting sites for Nurse Practitioner and Physician Assistant roles.
- Performed thorough review and formatting of resumes prior to submission.
- Processed client payments upon successful permanent placement of candidates.
- Coordinated external communications for CEO to ensure timely interactions.
- Consistently employed diverse software tools including word processing, spreadsheets, databases, and presentations.
- Organized client records through efficient internal filing system development.
Human Resource Manager
WHF Electrical Contractors
Wylie, TX
01.2012 - 01.2015
- Processed payroll for 58 employees using Construction Manager Data Base.
- Prepared weekly 401k plan in Exact Database ensuring data accuracy.
- Welcomed visitors to the office, ascertained visit purpose, and guided them to the appropriate location.
- Contributed to maintaining a positive employee morale atmosphere.
Contract Management
Verizon Online
Grapevine, TX
01.2006 - 01.2012
- Processed requests for Dedicated Internet Access (DIA) agreements.
- Ensured compliance of promotions, prices, and conditions with current business rules.
- Performed verification of customer data within SSP for contractual accuracy.
- Collaborated with Legal and Product Line Manager to address customer contract language changes.
- Managed files for active, pending, and terminated customer contracts.
- Developed comprehensive Change Order Addendums for DIA customers to address past and upcoming Price Increase projects.
Manager
Sun Factory
Roanoke, TX
01.2003 - 01.2005
- Created a welcoming, professional environment fostering attentive customer service and mutual respect among coworkers.
- Oversee all facets of daily operations, scheduling, and work assignments.
- Selected candidates and guided their training process.
- Surpassed projected sales goals.
- Enforced compliance with safety regulations consistently.
- Supported efforts to enhance employee engagement and morale.
Customer Service Agent
Delta Airlines
Dallas, TX
01.1996 - 01.2003
- Resolved customer challenges through effective communication.
- Scheduled delivery services for retrieved baggage.
- Resolved customer complaints while ensuring positive service interactions.
- Processed passenger tickets and handled boarding procedures.
- Successfully managed disruptions in flight schedules with a positive approach.
- Verified all paperwork met operational standards before dispatching flights.
Education
Associate of Arts - Healthcare Administration
University of Phoenix
Phoenix, AZ01.2017
Graduate Certificate -
Southeastern Academy of Travel And Tourism
Kissimmee, FLDiploma -
Cooper High School
Abilene, TXSkills
- Title processing
- Document verification
- Data entry
- Client relations
- Real estate software
- Time management
- Payroll administration
- Attention to detail
- Organizational skills
- Effective communication
- Problem resolution
- Adaptability and flexibility
- Problem-solving
- Verbal and written communication
Timeline
Title Policy Contractor
Gambit Real Estate Services, LLC
10.2020 - 02.2025
Payroll and Benefit Specialist
DynaGrid Construction Group
03.2018 - 07.2019
Administrative Assistant
Carlisle Title
01.2016 - 01.2017
Executive Administrative Assistant
National Medical Services
01.2015 - 01.2016
Human Resource Manager
WHF Electrical Contractors
01.2012 - 01.2015
Contract Management
Verizon Online
01.2006 - 01.2012
Manager
Sun Factory
01.2003 - 01.2005
Customer Service Agent
Delta Airlines
01.1996 - 01.2003
Associate of Arts - Healthcare Administration
University of Phoenix
Graduate Certificate -
Southeastern Academy of Travel And Tourism
Diploma -
Cooper High School
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