Overview
Work History
Education
Timeline
Generic

Jill Donaldson

Clarksville,AR

Overview

16
16
years of professional experience

Work History

Barista and Retail Associate

Prestonrose Farm and Brewing Co.
07.2024 - 07.2025
  • Welcomed customers and provided assistance with purchases.
  • Crafted a variety of coffee and specialty beverages.
  • Prepared breakfast and deli sandwiches as well as salads and soups
  • Built loyal customer base through exceptional service.

Prep Cook

Oark Mountain View Bistro
09.2023 - 06.2024
  • Contributed to the launch of a new restaurant by collaborating on menu concepts.
  • Prepared food items for line cooks.
  • Coordinated preparation of daily specials.
  • Assembled a variety of salads, appetizers, and soups.
  • Supported inventory tracking and organization.

Customer Service/Phone Operator/Returns

NLC Products, Inc.
10.2014 - 08.2023
  • Handled order intake efficiently.
  • Processed payments and refunds
  • Responsible for daily revenue reports to corporate office
  • Supervised customer service agents and handling escalation calls

Sales Representative

It’s Just Lunch, Inc., Telecommute
04.2013 - 09.2014
  • Selling high end memberships to customers by qualifying, establishing need and building value of product
  • Handling multiple phone lines and transferring calls as well as customer follow up and emails
  • Responsible for all aspects of the sales process from processing credit card payments and ensuring valid contracts

Member Coordinator

Events and Adventures, Fort Lauderdale, FL
10.2009 - 03.2013
  • Recruited prospective singles by making outbound calls and answering inbound information calls at corporate call center for ten locations
  • Scheduled appointments for sales representatives by establishing need, building value and commitment
  • Consistently achieved metrics and maintained a monthly revenue goal of $30,000 + (Top 3 performer)

Education

Graphic Design & Illustration

Memphis College of Art
Memphis, TN
05.1999

Timeline

Barista and Retail Associate

Prestonrose Farm and Brewing Co.
07.2024 - 07.2025

Prep Cook

Oark Mountain View Bistro
09.2023 - 06.2024

Customer Service/Phone Operator/Returns

NLC Products, Inc.
10.2014 - 08.2023

Sales Representative

It’s Just Lunch, Inc., Telecommute
04.2013 - 09.2014

Member Coordinator

Events and Adventures, Fort Lauderdale, FL
10.2009 - 03.2013

Graphic Design & Illustration

Memphis College of Art

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Jill Donaldson