Jill Eastby
Lindenhurst,NY
Summary
Operations and Fleet Lead with a proven track record of managing daily vehicle logistics,vendor relations and branch risk. Highly skilled in B2B & B2C problem solving, seamlessly managing retail customer inquiries while negotiating timelines with third-party automotive repair networks to optimize fleet utilization and maximize business efficiency.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Enterprise Mobility
West Babylon, NY
05.2025 - Current
- Resolved customer inquiries and challenges to enhance overall satisfaction and loyalty.
- Prioritized and executed multiple tasks simultaneously to ensure operational efficiency.
- Ensured adherence to risk management standards and company policies.
- Achieved and exceeded sales goals by effectively promoting vehicle protection and car class options to customers.
- Executed risk callbacks to validate rental information and identify potential fraud or theft issues.
Tour Guide
SUNY ONEONTA
Oneonta, NY
09.2024 - 12.2025
- Guided prospective students and families on campus tours.
- Provided clear and effective communication of campus information.
- Assisted in addressing questions and concerns.
- Utilized strong public speaking skills to engage groups.
- Represented the institution in a professional manner.
Restaurant Hostess
Babylon Burger Bar
Babylon, NY
09.2021 - 05.2025
- Welcomed guests, ensuring a positive first impression and smooth entry experience.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Coordinated with kitchen staff to communicate wait times and special requests.
- Trained new hosts on operational procedures and customer service standards.
Third Key Holder
Fox's Boutique
West Babylon, NY
03.2018 - 03.2020
- Built strong customer relationships that encouraged repeat business.
- Resolved customer concerns and provided solutions to meet their specific needs.
- Managed store operations, including opening and closing procedures, while ensuring compliance with cash handling standards.
- Monitored floor activity to uphold loss prevention standards.
- Executed weekly inventory assessments and organized merchandise to optimize stock levels.
Education
Bachelor of Science - Business Administration And Communications
SUNY Oneonta
Oneonta, NY12-2025
Skills
- Fleet Logistics Coordination
- Automotive Vendor Relations
- Client & Vendor Issue Resolution
- Risk Management
Timeline
Assistant Manager
Enterprise Mobility
05.2025 - Current
Tour Guide
SUNY ONEONTA
09.2024 - 12.2025
Restaurant Hostess
Babylon Burger Bar
09.2021 - 05.2025
Third Key Holder
Fox's Boutique
03.2018 - 03.2020
Bachelor of Science - Business Administration And Communications
SUNY Oneonta