Jill Elmhorst
MARSHFIELD,WI
Summary
Meticulous Medical Records Clerk with 8-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Overview
38
38
years of professional experience
Work History
ROI Specialist 1
Marshfield Medical Center
02.2015 - Current
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Supported medical staff by providing organized and accurate medical records.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
Medical Laboratory Technician
PreventionGenetics
03.2008 - 02.2015
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
Radiology Scheduler
Marshfield Medical Center
11.2003 - 03.2008
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend and holiday shifts.
Medical Laboratory Technician
Marshfield Medical Center
07.1985 - 06.1999
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
Education
Associate of Science - Medical Laboratory Technology
Chippewa Valley Technical College
Eau Claire, WI05.1985
Skills
- Medical Terminology
- Medical Office Administration
- Medical Terminology Understanding
- EMR / EHR
- Medical Records Management
- Customer Service
- Written and Verbal Communication
- HIPAA Compliance
Timeline
ROI Specialist 1
Marshfield Medical Center
02.2015 - Current
Medical Laboratory Technician
PreventionGenetics
03.2008 - 02.2015
Radiology Scheduler
Marshfield Medical Center
11.2003 - 03.2008
Medical Laboratory Technician
Marshfield Medical Center
07.1985 - 06.1999
Associate of Science - Medical Laboratory Technology
Chippewa Valley Technical College
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