Jill Evans
Keene,NH
Overview
22
22
years of professional experience
Work History
Behavioral Health Technician
Brattleboro Retreat
Brattleboro, VT
08.2011 - 05.2024
- Supervised crisis intervention, behavior management, and behavior modification according to the individual treatment plan and unit program guidelines.
- Therapeutically communicate with patients. Assist in developing appropriate boundaries and help develop social skills.
- Facilitated patient transitions from in-patient care to residential placement, ensuring continuity of care.
- Administered medications to patients at scheduled times, ensuring compliance with treatment plans.
- Escorted patients to group sessions, appointments, and educational activities, co-leading sessions to enhance engagement.
- Participates in relevant in-service programs and other self-directed learning activities that promote growth in position responsibilities
Social Worker
Home Healthcare & Hospice
Keene, NH
09.2020 - 06.2021
- Completed admission paperwork for each patient, including psychosocial assessments, plans of care, releases, and CMS regulated documentation, ensuring compliance and readiness for services.
- Coordinated referrals to community resources for clients and families, facilitating access to housing, mental health services, childcare, and legal support.
- Facilitated with clients to develop new coping mechanisms and techniques to drive behavior modification.
- Maintained regular contact with clients through calls and in-person home visits to support ongoing needs and engagement.
- Demonstrated ability to handle (caseload of up to 24 families) and dedication to clients.
- Completed detailed charts to summarize interactions with clients and booked follow-up sessions.
Long-Term English Substitute Teacher
Meadows Educational Center
Brattleboro, VT
09.2016 - 11.2020
- Developed and implemented English curricula for grades 9-12 to meet education standards and engage students.
- Guide students through the learning process toward the achievement of curriculum and IEP goals through a variety of instructional techniques and instructional media.
- Documented and analyzed student progress and performance to tailor support and improve learning outcomes.
- Adapted teaching methods to meet diverse student needs, effectively addressing challenges of a changing student population across multiple grades.
- Collaborated with faculty to align curriculum across subjects, enhancing interdisciplinary learning experiences.
- Create a classroom environment that is conducive to learning and appropriate to the maturity and interest of students.
- Support students in developing the skills they need in order to transition back to their sending schools while in placement due to mental health, behavioral, or from a home school district.
Liaison
Meadows Educational Center, Brattleboro Retreat
Brattleboro, VT
09.2015 - 09.2016
- Collected patient/student admission information to facilitate communication between home schools, DCF workers, legal guardians, and contracting schools, and ensuring continuity of education for hospitalized students at Meadows Education Center.
- Coordinated with LEA to establish timelines for ongoing educational support outlined in IEP.
- Assisted teachers in gathering information for evaluating and assessing students' academic skills.
- Reviewed contract documents for compliance.
- Analyze and interpret financial data and prepare financial reports if requested for quarterly reports and/or projections.
Case Manager/Clinical Aid
Phoenix House Keene Center
Keene, NH
01.2008 - 08.2011
- Developed and implemented treatment plans and aftercare strategies to facilitate successful client discharge.
- Reviewed medication logs and client charts to ensure compliance with care protocols.
- Screen prospective clients by phone, relayed relevant information to supervisor for timely acceptance.
- Admitted clients upon arrival and completed all necessary paperwork within 24 hours of admission.
- Schedule and/or conduct urinalysis, HIV and other infectious disease testing for clients.
- Maintain confidentiality of all clients within Phoenix House.
- Review and summarize satisfaction surveys at least quarterly.
- Perform monthly food inventory and place orders from food vendors weekly.
Court Assistant II
Cheshire Superior Court House
Keene, NH
08.2006 - 01.2008
- Maintained confidentiality of all client records to ensure compliance with legal standards at Cheshire County Superior Court.
- Entered all pending divorce, custody/support, state, and domestic violence cases into Sustain docketing base.
- Processed and issued Writs of Capias for non-compliant payers to enforce court orders.
- Planned, organized, and prioritized work with minimal supervision of Clerk of Court.
- Ensured timely completion of tasks in a fast-paced, high-pressured environment.
- Collaborated extensively with the Division of Human Services in Cheshire County and the DHHS legal office in Concord to facilitate case resolutions.
Float Receptionist
Dartmouth-Hitchcock
Keene, NH
09.2004 - 08.2006
- Performed clerical and non-clerical support functions, scheduling appointments to ensure efficient patient flow.
- Schedule and instruct patients regarding preparations for testing/procedures and locations within our facility.
- Obtain proper intake information and process into the database.
- Maintain confidentiality of all patients and obey HIPAA protocol.
- Traveled to satellite offices to provide operational support, enhancing service delivery across locations.
- Managed cash flow in departments accepting financial payments, ensuring accurate transactions and timely completion of billing paperwork.
Youth Clinical Counselor
Y.O.U. Inc.
Baldwinville, MA
09.2002 - 08.2004
- Guided adolescents through crisis situations, fostering resilience and coping strategies.
- Facilitated positive growth to support clients' reintegration into families and communities.
- Taught life skills in structured environment, enhancing adolescents' independence and confidence.
- Maintained confidentiality of all adolescent residents.
- Served as an on-site substitute teacher.
Education
Bachelors of Art - Psychology
SNHU
2500 N River Rd. Manchester NH 0310601-2020
Associates Degree - Law Enforcement
MWCC
444 Green St. Gardner MA 0144001-2003
Associates Degree - Human Services
MWCC
444 Green St. Gardner MA 0144001-2002
Skills
- Microsoft Word, Excel, WordPerfect, and PowerPoint
- Crisis intervention
- Medication administration
- Behavior modification
Timeline
Social Worker
Home Healthcare & Hospice
09.2020 - 06.2021
Long-Term English Substitute Teacher
Meadows Educational Center
09.2016 - 11.2020
Liaison
Meadows Educational Center, Brattleboro Retreat
09.2015 - 09.2016
Behavioral Health Technician
Brattleboro Retreat
08.2011 - 05.2024
Case Manager/Clinical Aid
Phoenix House Keene Center
01.2008 - 08.2011
Court Assistant II
Cheshire Superior Court House
08.2006 - 01.2008
Float Receptionist
Dartmouth-Hitchcock
09.2004 - 08.2006
Youth Clinical Counselor
Y.O.U. Inc.
09.2002 - 08.2004
Bachelors of Art - Psychology
SNHU
Associates Degree - Law Enforcement
MWCC
Associates Degree - Human Services
MWCC