Jill Fetzer
Lock Haven,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
37
37
years of professional experience
Work History
Cake Decorator
Weis Markets Inc
Mill Hall, Pennsylvania
07.2018 - Current
- Used photo cake software to create specialty birthday and anniversary cakes.
- Assisted customers with cake selection and customization options effectively.
- Ensured consistency in product quality across all bakery items produced.
- Maintained inventory of baking supplies and decorations for efficient workflow.
- Answered phone calls, put in orders and handled customer disputes or complaints.
HR Coordinator
Weis Markets Inc
Williamsport, Pennsylvania
01.2007 - 07.2018
- Coordinated employee onboarding processes and documentation for new hires, enhancing their integration into the company.
- Supported recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications to ensure qualified candidates are selected.
- Managed employee records and maintained confidentiality of sensitive information.
- Compiled reports on attendance tracking, disciplinary actions, terminations, and other relevant topics to inform management decisions.
- Entered and organized department schedules for efficient workflow and signed-off on payroll weekly.
Assistant Bakery Manager
Weis Markets Inc
Muncy, Pennsylvania
06.1989 - 01.2007
- Managed customer service, addressing complaints and ensuring high satisfaction levels with bakery products and services.
- Assisted in managing daily bakery operations and staff scheduling.
- Trained new employees on bakery procedures and safety standards.
- Monitored inventory levels and placed orders for baking supplies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Bakery Clerk
Weis Markets Inc
Milton, Pennsylvania
06.1989 - 10.2002
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Wrapped, weighed, and priced bakery items, ensuring accurate labeling for customer convenience.
- Ensured cleanliness and organization of bakery section to promote a welcoming environment.
- Followed health and safety regulations in food handling practices.
Education
Associate - Business Administration
Pennsylvania College of Technology
Williamsport, PA12-2009
Skills
- Microsoft Word and Excel
- Kronos Software
- Data entry
- Problem solving
- Adaptability
- Attention to detail
- Critical thinking
- Time management
Timeline
Cake Decorator
Weis Markets Inc
07.2018 - Current
HR Coordinator
Weis Markets Inc
01.2007 - 07.2018
Assistant Bakery Manager
Weis Markets Inc
06.1989 - 01.2007
Bakery Clerk
Weis Markets Inc
06.1989 - 10.2002
Associate - Business Administration
Pennsylvania College of Technology