Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jill Gibbens

Prescott,WI

Summary

I'm 56 years old I've been with McDonald's for 8 years I'm a mom and I've been married 40 years.kids are all grown

Overview

8
8
years of professional experience
1
1
Certification

Work History

Restaurant Shift Manager

McDonald’s Restaurant
08.2016 - Current
  • Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
  • Optimized staff scheduling for seamless service delivery during peak hours, ensuring all shifts were adequately covered.
  • Improved employee morale through regular recognition of outstanding performance and providing opportunities for professional growth.
  • Implemented new menu items successfully, coordinating with chefs and kitchen staff to ensure consistent quality and presentation.

Education

GED -

Allesandro Adult Ed

Skills

  • Health Inspections
  • Complaint Handling
  • Waste Reduction
  • Employee Scheduling
  • Staff Training
  • Customer Complaint Resolution
  • Food Handling Safeguards
  • Staff Motivation
  • Pre-Shift Walk-Through
  • Inventory Control
  • Task Delegation
  • Cash Handling Oversight
  • Quality Assurance
  • Hygiene Standards
  • Team Leadership
  • Customer Service
  • Problem Solving
  • Time Management
  • Upselling Techniques
  • Staff Supervision
  • Money Handling

Accomplishments

    Graduation from hamburger university for leadership transitions

Certification

Leadership transissions

Timeline

Restaurant Shift Manager

McDonald’s Restaurant
08.2016 - Current

GED -

Allesandro Adult Ed
Jill Gibbens