Ricky Hopewell
Hutchinson,KS
Summary
Dynamic and results-driven professional with extensive experience as a Restaurant Shift Manager at Loves Travel Stop. Proven expertise in staff training and inventory control, enhancing operational efficiency. Recognized for exceptional problem-solving skills and a commitment to maintaining high service standards, ensuring customer. satisfaction and compliance with health regulations. Also a vast variety in construction ,shipping and receiving,material handling,construction and meat production.
Overview
5
5
years of professional experience
Work History
Restaurant Shift Manager
Loves Travel Stop/ Buffalo Wild Wings Go
Dodge City, KS
10.2024 - 02.2026
- Supervised daily restaurant operations to ensure efficiency and high service standards.
- Trained and mentored staff on customer service best practices and menu knowledge.
- Implemented inventory management procedures to reduce waste and optimize stock levels.
- Assisted in scheduling shifts to maintain adequate staffing during peak hours.
- Resolved customer complaints promptly, improving overall guest satisfaction ratings.
- Monitored food safety guidelines, ensuring compliance with health regulations at all times.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Excelled in every store position and regularly backed up front-line staff.
- Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
- Monitored employee food handling, safety and uniform requirements.
- Cross-trained crew members on different duties to increase coverage.
Sanitation Worker
PSSI Sanitation
Dodge City, KS
01.2024 - 08.2024
- Operated cleaning equipment to ensure sanitation compliance across facility areas.
- Followed safety protocols to maintain a hazard-free working environment.
- Conducted routine inspections of sanitation tools and supplies for optimal functionality.
- Collaborated with team members to execute daily cleaning schedules effectively.
- Implemented best practices for efficient use of cleaning chemicals and resources.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Upheld strict cleanliness standards by closely adhering to company policies, municipal codes, and industry regulations regarding sanitation practices.
- Supported health initiatives by sanitizing high-traffic areas.
- Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
Fiber Optic Cable Groundsman
Idea Tech
Buhler, KS
04.2022 - 12.2023
- Conducted regular inspections to ensure safety and functionality of outdoor spaces.
- Collaborated with team members to maintain high standards of cleanliness and aesthetics.
- Make sure fiber optic cable is being ran properly
- Help lineman assisting with tools driving vehicle while maintaining safety for persons operating bucket while installing fiber optic cable
Final Assembler
Stinger Hay Bayle Trucks
Burton,KS
02.2021 - 06.2022
- Assembled complex components for heavy-duty trucks, ensuring precision and adherence to specifications.
- Operated hand tools and machinery, maintaining safety protocols and quality standards throughout assembly process.
- Collaborated with team members to streamline workflows, improving overall efficiency in production line operations.
- Inspected finished products for defects, ensuring compliance with industry quality assurance guidelines.
- Implemented process improvements that reduced assembly time while maintaining high standards of quality control.
- Maintained a clean and safe work environment, adhering to established safety protocols and guidelines.
Education
GED -
Hutchinson Community College
Hutchinson, KSSkills
Cash handling oversight
Task delegation
Inventory control
Customer complaint resolution
Staff training
Pre-shift walk-through
Complaint handling
Order management
Food handling safeguards
Health inspections
Customer service
Problem-solving
Reliable and responsible
Team leadership
Staff supervision
Safe food handling
Money handling
Sanitation
Quality assurance
Employee supervision
Delegating assignments and tasks
Kitchen equipment operation and maintenance
ServeSafe manager
Quality control
Profitability optimization
Back of house management
Building maintenance
Teamwork
Attention to detail
Multitasking Abilities
Structured cabling
Cable installation
Equipment installation
Installing equipment
Safety awareness
Reliability
Adaptability and flexibility
Electrical safety
Pressure washing
Safety monitoring
Hazardous material handling
Confined space entry
Floor sanitizing
Equipment sanitizing
Multitasking
Calm under pressure
Construction
Demolition
Roofing
Production
Skilled boner
Yard and Tree services
Timeline
Restaurant Shift Manager
Loves Travel Stop/ Buffalo Wild Wings Go
10.2024 - 02.2026
Sanitation Worker
PSSI Sanitation
01.2024 - 08.2024
Fiber Optic Cable Groundsman
Idea Tech
04.2022 - 12.2023
Final Assembler
Stinger Hay Bayle Trucks
02.2021 - 06.2022
GED -
Hutchinson Community College