Jill Harpole
Euless
Summary
Customer-focused professional with extensive experience in client service, education, and operations support. Strong communicator with a proven ability to build positive relationships, resolve concerns efficiently, and maintain high standards of professionalism. Dependable, detail-oriented, and committed to delivering excellent service in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Medical Courier
Spence Courier Service for Texas Healthcare Pharmacy
Fort Worth, TX
02.2023 - Current
- Coordinate and complete high-volume, time-sensitive medication deliveries throughout the DFW metroplex.
- Maintain strict HIPAA compliance and accuracy when handling patient information.
- Communicate directly with healthcare staff, patients, and facility personnel to ensure smooth service.
- Manage tight delivery schedules while maintaining professionalism and customer satisfaction.
- Obtain required signatures and documentation with 100% accuracy.
Pre-K Teacher
The Pillars Christian Learning Center
Colleyville, TX
09.2023 - 05.2025
- Managed daily communication with 20+ parents in a fast-paced childcare environment.
- Resolved parent concerns professionally and efficiently.
- Maintained detailed records and coordinated classroom activities while supervising children.
- Collaborated with staff to ensure smooth daily operations.
- Awarded Teacher of the Year (Pillars Pride – 2023) for leadership and service excellence.
Lead Infant Teacher
Primrose Schools
Grapevine, TX
03.2022 - 06.2023
- Delivered high-quality service to families by maintaining open, consistent communication.
- Managed multiple priorities simultaneously in a fast-paced classroom environment.
- Ensured compliance with company policies and safety procedures.
- Built strong relationships with parents through trust and professionalism.
Assistant Baker
Iced Two Perfection
Hurst, TX
06.2013 - 02.2018
- Managed scheduling, phone communications, inventory, and administrative tasks.
- Coordinated multiple business operations and maintained organization across properties.
- Handled research, purchasing, and vendor communication.
- Provided problem-solving support in high-demand, fast-paced situations.
Personal Assistant
Private party/homeowner
Fort Worth, TX
08.2014 - 03.2017
- Managed schedules, property oversight, inventory, and vendor coordination.
- Assisted with business organization, IT tasks, security systems, and research/purchasing.
- Oversaw multiple properties and supported daily operational needs.
Retail Sales Associate
Hollys Hallmark
Bedford, TX
09.2000 - 02.2003
- Assisted high volumes of customers with purchases, product location, and gift wrapping.
- Maintained store organization and visual displays.
- Delivered friendly, efficient checkout service during peak hours.
Front Desk Receptionist (Temporary)
Combined Computer Resources
Dallas, TX
05.2022 - 07.2022
- Answered and directed high-volume incoming phone calls.
- Greeted visitors and managed front desk operations.
- Maintained office supply inventory.
Nanny (Private & Care.com) Toddler Asst. Teacher
Additional Experience
- Supervised daily activities and ensured safety of children in care.
- Developed engaging educational activities to promote cognitive and social development.
- Coordinated schedules and managed transportation for school and extracurricular activities.
- Communicated regularly with parents to provide updates on children's progress and well-being.
Education
High school diploma -
Keys High School
Bedford, TX10.2002
Skills
- Customer Service & Client Relations
- Conflict Resolution
- Communication (Verbal & Written)
- Front Desk & Phone Support
- Multitasking & Time Management
- Problem Solving
- Microsoft Office & Computer Skills
- Inventory & Order Coordination
- Team Collaboration
- HIPAA & Confidentiality Awareness
Accomplishments
Teacher of the year award for the 2023-2024 school year at Pillars Christian Learning Center of Colleyville
Timeline
Pre-K Teacher
The Pillars Christian Learning Center
09.2023 - 05.2025
Medical Courier
Spence Courier Service for Texas Healthcare Pharmacy
02.2023 - Current
Front Desk Receptionist (Temporary)
Combined Computer Resources
05.2022 - 07.2022
Lead Infant Teacher
Primrose Schools
03.2022 - 06.2023
Personal Assistant
Private party/homeowner
08.2014 - 03.2017
Assistant Baker
Iced Two Perfection
06.2013 - 02.2018
Retail Sales Associate
Hollys Hallmark
09.2000 - 02.2003
Nanny (Private & Care.com) Toddler Asst. Teacher
Additional Experience
High school diploma -
Keys High School