Jill Hartman
Roosevelt,UT
Summary
Dedicated professional with extensive experience in administrative support and customer service, skilled in file organization, scheduling, and relationship building. Proven ability to manage complex tasks while maintaining professionalism under pressure, ensuring seamless operations in fast-paced environments. Committed to delivering exceptional service and fostering positive relationships within the community. Prepared to leverage skills and expertise to contribute effectively to organizational success.
Overview
19
19
years of professional experience
Work History
Legal Assistant, Allred & Brotherson, PC
Roosevelt, UT
06.2023 - Current
- Answered phones and provided customer service to clients regarding their inquiries or concerns.
- Maintained confidential client files and other sensitive information with discretion and professionalism.
- Provided administrative support to attorneys in a fast-paced legal environment, including filing and organizing documents, drafting correspondence, scheduling appointments, and managing calendars.
- Developed and maintained positive relationships with clients and legal staff.
- Updated case management system with notes, data and reports.
- Processed client invoices and maintained records of payments.
- Prepared routine correspondence based on pre-approved document templates.
- Monitored deadlines associated with filing dates or responses due from opposing parties.
Small Business Owner, Snowy River Transportation, LLC
Roosevelt, Utah
06.2013 - Current
- Managed all aspects of business ownership and operational management, keeping business running smoothly.
- Managed day-to-day operations of the business including accounting, payroll, customer service, product development, and staff management.
- Demonstrated and supported continuous improvement and growth mindset.
- Managed Invoicing and employee files.
- Managed Insurance and Compliance regulations both State and Federal.
- Facilitated Permitting.
- Managed Accounts Payable/ Receivable.
Office Assistant, Dan's Tire
Roosevelt, Utah
05.2011 - 09.2014
- Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel.
- Performed data entry tasks with accuracy and speed utilizing software applicable to point of sale and Office equipment.
- Interacted with clients to resolve issues or answer questions regarding services rendered by company.
- Scheduled appointments, maintaining calendars for personnel.
- Prepared invoices for payment processing and tracked accounts receivable and payable activities.
- Maintained composure in dealing with conditions of urgency and in pressure situations.
- Processed incoming payments through checks or credit card transactions accurately according to company policies and procedures.
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Scanned, faxed, and filed invoices and sales receipts.
- Managed calendars and arranged appointments.
- Compiled employee time, production, and payroll data from time sheets.
- Collected, counted, and disbursed money to perform basic bookkeeping functions.
Activites Director, Uintah Basin Senior Villa
Roosevelt, Utah
05.2007 - 05.2011
- Encouraged independence among participants by teaching them how to use adaptive equipment safely while engaging in recreational pursuits.
- Maintained accurate records of participant attendance at activities including daily log entries, incident reports and progress notes.
- Conducted individual assessments to identify interests, needs and preferences of each resident in order to create personalized plans of care.
- Provided support to families by offering information about available programs that would benefit their loved ones.
- Coordinated transportation for offsite trips according to established policies and procedures.
- Collaborated with interdisciplinary teams to coordinate health related activities such as exercise classes or aqua therapy sessions.
- Scheduled special events throughout the year such as holiday celebrations or themed parties which encouraged involvement from both staff members and participants.
- Planned, organized and directed recreational activities for residents in a long-term care facility.
- Trained staff on activity programming and safety protocols while ensuring compliance with state regulations.
- Created monthly calendars of events that included outings, entertainment, educational opportunities, religious services, special events and other activities.
- Developed and maintained relationships with community organizations to secure resources such as volunteers, donations, and discounted services.
- Encouraged individuals to take part in entertainment and recreational activities.
- Implemented and scheduled programs and activities to provide life-enriching community events.
- Assisted in orientation and training of new employees and volunteers.
- Developed and implemented budget, monitoring and approving expenditures for activities.
- Hired associates to fill staff vacancies.
Education
High School Diploma -
Uintah High School
Vernal, Utah05.1999
Skills
- Multitasking
- Verbal communication
- Document management
- Self motivation
- Effective communication
- Professionalism
- Problem-solving
- Dependable
Timeline
Legal Assistant, Allred & Brotherson, PC
06.2023 - Current
Small Business Owner, Snowy River Transportation, LLC
06.2013 - Current
Office Assistant, Dan's Tire
05.2011 - 09.2014
Activites Director, Uintah Basin Senior Villa
05.2007 - 05.2011
High School Diploma -
Uintah High School
COMMUNITY SERVICE
Enchanted Forrest, Contributor, Roosevelt, UT, 2014-11, Present, Secure funding for each Tree I volunteer to decorate., Design, Develop Budget for project to ensure maximum results for the Charity and for the Buyer.