Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Marsack

Port Huron,MI

Summary

Experienced with managing customer inquiries and support tasks efficiently. Utilizes problem-solving skills to address and resolve issues promptly. Track record of maintaining effective communication and strong organizational abilities in support roles.

Overview

27
27
years of professional experience

Work History

Business Support Associate

Stifel Financial
Port Huron, MI
01.2022 - Current
  • General office work in the financial industry. Helping broker with opening client accounts and other duties as assigned.

Corporate Transcription

Transcription America
Douglasville, GA
01.2019 - Current
  • Transcribe full verbatim audio files for documentaries and business clients.

Corporate and Entertainment Transcription

On The Fly Transcripts
Decatur, IL
01.2012 - Current
  • Transcribe full verbatim audio files for documentaries and business clients.

Clerk Typist II

Saint Clair County Health Department
Port Huron, MI
01.2015 - 01.2018
  • One of three clerks handing intake and discharge of clients for clinic. Intake involved pulling shot records and verifying insurance through CHAMPS. Other responsibilities included scanning, faxing, answering phones, changing WIC benefits on EBT cards, making appointments and other duties as assigned.
  • WIC Program

Office Support Specialist

Western Illinois University
Macomb, IL
01.1999 - 01.2013
  • One of two secretaries for an academic department on campus. Department has between 15-20 professors. Responsibilities included answering phones, directing students, keying exams and other clerical duties as assigned.
  • Economics & Decision Sciences Department

Education

Associate’s degree - Secretarial Science

Carl Sandburg College
Galesburg, IL
01-1998

Graduated - undefined

Macomb Jr./Sr. High School
Macomb, IL
01-1996

Skills

  • Microsoft Office / Google Suite / Canva
  • Data entry
  • Recordkeeping skills
  • Client communication
  • Documentation skills
  • Customer support

Timeline

Business Support Associate

Stifel Financial
01.2022 - Current

Corporate Transcription

Transcription America
01.2019 - Current

Clerk Typist II

Saint Clair County Health Department
01.2015 - 01.2018

Corporate and Entertainment Transcription

On The Fly Transcripts
01.2012 - Current

Office Support Specialist

Western Illinois University
01.1999 - 01.2013

Graduated - undefined

Macomb Jr./Sr. High School

Associate’s degree - Secretarial Science

Carl Sandburg College