Jill Memmer Webb
Athens,GA
Summary
Dynamic and safety-minded Fitness Director with over 10 years experience leading high performing teams and delivering exceptional customer service. Proven track record of adaptability and cultural awareness, selected by corporate leadership to travel nationwide to launch new franchise locations, hire staff, and manage remote operations. Thrives in high-pressure, fast-paced environments while maintaining a calm, welcoming and hospitable demeanor. Available and flexible with last-minute scheduling.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Senior Group Fitness Manager
Crunch Fitness
Athens, GA
03.2018 - Current
- Manage fitness department operations at Athens GA location, driving performance improvements.
- Supervise 25+ instructors, maintaining high standards in fitness instruction.
- Ensure operational consistency across remote locations through active management oversight.
- Travel to new sites, implementing training programs for coordinators and building teams.
- Oversee payroll functions for Athens location while coordinating additional site payroll.
- Greet members at the entrance to create a welcoming atmosphere. entering the club and group fitness classes to enhance engagement.
Assistant Manager
Chico's FAS
Athens, GA
09.2010 - 05.2014
- Processed online orders and responded to customer service calls to ensure timely fulfillment and satisfaction.
- Promoted to assistant manager at storefront, leading team to enhance service quality and operational efficiency.
- Coordinated shift schedules and managed employee timetables to optimize coverage and support business needs.
- Held key holder responsibilities, opening and closing business daily.
Manager
Circa Lighting
Savannah, GA
09.2004 - 10.2009
- Directed online sales initiatives, resulting in significant revenue growth.
- Oversaw operations of Savannah storefront location, driving sales performance improvements.
- Collaborated with designers on luxury projects, expanding reach in global markets.
- Thrived in fast-paced settings to maintain productivity to meet operational demands.
- Skillfully defused challenging situations to ensure positive outcomes.
Education
High School Diploma -
Defiance High School
Defiance, OH06-1991
Skills
- Customer engagement
- Team leadership
- Performance metrics
- Conflict resolution
- Effective communication
- Training development
- Instructor recruitment
- Class scheduling
- Schedule optimization
Certification
- NASM/AFAA CPR and AED powered by ASTI
AFAA Group Fitness Instructor
Timeline
Senior Group Fitness Manager
Crunch Fitness
03.2018 - Current
Assistant Manager
Chico's FAS
09.2010 - 05.2014
Manager
Circa Lighting
09.2004 - 10.2009
High School Diploma -
Defiance High School