Jill Norman
Jackson,MS
Summary
Experienced in merchandising and sales across diverse organizations. Enthusiastic individual with a pleasant and engaging personality. Strong background in building customer relationships and delivering exceptional service. Expertise in creating visually appealing displays and effectively showcasing products to drive sales.
Overview
17
17
years of professional experience
Work History
Field Representative Merchandiser
L&R Distributors
05.2024 - Current
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Traveled up to 300 miles per day to visit customer locations.
- Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives.
- Promoted cosmetic products to potential clients by describing benefits, demonstrating features and redirecting concerns.
Mississippi Team Lead/ Live Goods Merchandiser
National Garden Service
09.2023 - 04.2024
- Enhanced plant display quality by regularly monitoring and maintaining proper plant placement and organization.
- Maximized shelf space utilization with strategic placement of plants based on visual appeal and store layout.
- Updated pricing and signage to complete product displays and educate customers.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Coached team members in techniques necessary to complete job tasks.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Assisted in recruitment to build team of top performers.
Assistant Front Desk Manager
Home 2 Suites By Hilton
02.2023 - 09.2023
- Enhanced guest satisfaction by promptly addressing inquiries and resolving issues at the front desk.
- Monitored front desk staffing hours and scheduled weekly employee shifts.
- Provided exceptional customer service, resulting in increased repeat business and positive online reviews.
- Provided resources for training new employees and ongoing training for current staff.
Senior Mortgage Loan Originator
JPMorgan Chase
02.2008 - 06.2008
- Mentored junior team members on best practices for mortgage origination, contributing to overall department success.
- Developed strong relationships with key stakeholders, including realtors, appraisers, and title companies to facilitate successful loan closings.
- Conducted thorough analyses of applicant financial information to ensure accurate risk assessment and mitigate potential losses.
Education
Bachelor of Science (B.S.) Marketing -
Mississippi State University
Skills
- Trend Monitoring
- Trend tracking
- Growth planning
- Sales knowledge
- Networking abilities
- Market understanding
Timeline
Field Representative Merchandiser
L&R Distributors
05.2024 - Current
Mississippi Team Lead/ Live Goods Merchandiser
National Garden Service
09.2023 - 04.2024
Assistant Front Desk Manager
Home 2 Suites By Hilton
02.2023 - 09.2023
Senior Mortgage Loan Originator
JPMorgan Chase
02.2008 - 06.2008
Bachelor of Science (B.S.) Marketing -
Mississippi State University
Similar Profiles
Craig HartisCraig Hartis
Store Set & Project Coordinator at L&R DistributorsStore Set & Project Coordinator at L&R Distributors
Shanae HardyShanae Hardy
E-Commerce Copywriter at L&R DistributorsE-Commerce Copywriter at L&R Distributors
Johnny FineJohnny Fine
Field Merchandiser at L&R DistributorsField Merchandiser at L&R Distributors
KECIA HAYES-POWELLKECIA HAYES-POWELL
Patient Success Specialist at Amerisource Bergen, The Lash GroupPatient Success Specialist at Amerisource Bergen, The Lash Group
Brianna DavisBrianna Davis
LPN at Sunshine Children's ClinicLPN at Sunshine Children's Clinic