JILL ORROCK
Grand Junction,CO
Summary
Dynamic social worker with comprehensive expertise in leadership and direct care delivery, thriving in program development and crisis intervention. Proven track record in strategic planning and multidisciplinary collaboration, successfully implementing interventions that enhance patient care and support. Adept at managing complex cases while fostering team leadership and regulatory compliance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Oncology Social Worker
Intermountain Health - St. Mary's Hospital
Grand Junction, CO
05.2024 - Current
- Provided direct clinical social work services to individuals and families in a healthcare setting.
- Attended multidisciplinary team meetings and provided feedback on case updates and psychosocial recommendations.
- Implemented social service interventions to achieve treatment goals and address patient needs.
- Engaged in community outreach and program development to support patient and caregiver needs.
- Provided crisis intervention services to clients experiencing acute mental health distress.
PACE Executive Director
HopeWest
Grand Junction, CO
04.2021 - 04.2023
- Launched Program of All Inclusive Care for Elderly (PACE) for HopeWest, securing necessary federal and state approvals to enable operations.
- Directed operations of PACE line of business, encompassing quality and compliance outcomes, clinical and non-clinical functions performed by interdisciplinary team within Day Center, Home Care, and Clinic.
- Advocated for PACE interests during negotiations and collaborations with federal and state oversight bodies including CMS, HCPF, and CDPHE.
- Contributed to senior leadership team for strategic planning, encompassing development and oversight of business line budgets.
- Represented PACE interests to the Board of Directors and the Regional Advisory Board.
Senior Director of Clinical Projects and Psych/Social Practice
HopeWest
Grand Junction, CO
12.2019 - 03.2021
- Spearheaded organizational clinical projects as project lead, developing new programs and lines of business, evaluating existing programs, and implementing changes.
- Oversaw the clinical practice of Hospice Social Workers and Chaplains, including providing individual clinical supervision to bachelor level staff.
Assistant Director of Support Services
HopeWest
Grand Junction, CO
12.2018 - 12.2019
- Provided oversight of all social and support services including Social Worker, Chaplains, and inpatient unit volunteers.
- Ensured that all Chaplain and Social Worker activities and charting are timely, accurate, and meets conditions of participation guidelines for Medicare.
- Conducted necessary biopsychosocial assessments, provided crisis interventions, and grief support to patients and families.
Social Worker
The Denver Hospice
Denver, CO
12.2017 - 12.2018
- Executed biopsychosocial assessments for patients in end-of-life care at home, implemented interventions, supported patients and family members regarding anticipatory grief, advanced directives, death and dying, and hospice services and philosophies.
- Functioned as part of a medical interdisciplinary team, meeting with Nurse Practitioners, Registered Nurses, Physicians, and Licensed Clinical Social Workers twice monthly to discuss patient care plans.
Director of Social Services
Partnership for the Homeless
New York, NY
07.2015 - 08.2017
- Directed all daily operations and management of the Family Resource Center, including program management of housing, stabilization, education, and HIV programs, and oversight of 12 staff.
- Oversaw budgetary needs, expenditures, and reporting of multiple funding streams, including both foundation funding and contract funding through the city, state, and federal government.
- Assisted in completing Continued Funding Applications (CFA) and Request for Proposals (RFP) from external resources.
- Pursued policy changes through legal avenues, litigation, and testimonies to the NYC City Council.
Program Manager of Housing and Supportive Services
Partnership for the Homeless
New York, NY
09.2013 - 06.2015
- Developed educational interventions and case management activities to increase prompt access and retention to health and social services, particularly housing programs, primary care, and HIV treatment.
- Managed 7 staff, ensuring documentation of all activities in appropriate forms, timely reports, and data collection as required by funders.
Systemic Lupus Erythematosus (SLE) Workshop Coordinator
Hospital for Special Surgery
New York, NY
09.2012 - 05.2013
- Planned, coordinated, and facilitated monthly psycho-educational groups for patients diagnosed with lupus, which included securing the necessary speakers and workshop promotion to 135 members invited monthly.
- Provided individual counseling with the use of evidence-based practices and developed resources for members who were in need of additional support.
Housing Stabilization Advocate
AIDS Action Committee of Massachusetts
Boston, MA
08.2010 - 06.2012
- Managed waitlist for the housing program, developed relationships with community partners, and recruited new program participants.
- Provided intensive case management and advocacy services for 15 clients to promote self-sufficiency and client empowerment, including providing appropriate support, information, and referrals regarding the client’s HIV/AIDS and overall physical and mental health and housing.
Youth Outreach Worker
Volunteers of America
Salt Lake City, UT
04.2009 - 04.2010
- Conducted street outreach to homeless youth aged 15-22, providing clothing, meals, educational groups, and case management.
- Mentored homeless youth through utilizing Motivational Interviewing techniques, conducting conflict resolution, and empowering youth to obtain and maintain housing and employment.
Hospital Response Team Member
The Rape Recovery Center
Salt Lake City, UT
01.2009 - 04.2010
- Provided on-call crisis intervention to victims of sexual violence at Hospital Emergency Departments.
- Advocated for victims of sexual assault and their needs during the medical examination process and after medical discharge.
- Worked within a crisis intervention framework while assisting with applications, providing follow-up, support, and referrals for victims that were seen in the hospital.
- Coordinated volunteers for the 24-hour crisis line and provided emotional support and referrals by answering calls from individuals experiencing sexual violence.
- Increased public awareness of sexual assault by providing educational presentations within the community and local schools, and by participating in tabling events.
Child Development Specialist
Odyssey House of Utah
Salt Lake City, UT
05.2007 - 03.2009
- Oversaw 3 staff and the care for 16 children struggling with separation anxiety, previous neglect, Child Protective Services involvement, and cognitive development.
- Increased each child’s fine and gross motor, cognitive, and attachment development to the age-appropriate levels through educational, physical, and emotional support.
- Problem solved through the use of conflict resolution, modeling parenting techniques, use of motivational interviewing and harm reduction techniques for clients in a 25-bed residential facility.
Education
Master of Science - Social Work
Columbia University
New York05.2013
Bachelor of Science - Social Work
University of Utah
Salt Lake City, UT05.2009
Skills
- Program development
- Case management
- Regulatory compliance
- Budget management
- Project management
- Team leadership
- Strategic planning
- Multidisciplinary team collaboration
- Conflict resolution
- Psychosocial assessment
- Crisis intervention
Certification
Licensed Clinical Social Worker - Colorado
Certified Field Instructor- Columbia University
Professional References
- Lindsay Kampfer, LCSW, Colleague / HopeWest, (c)419-215-9331; lkampfer@hopewestco.org
- Emma Early, LCSW, Colleague / HopeWest, (c)970-201-4559; eearly@coloradomesa.edu
- Hailey Moore, Colleague / Intermountain Health, (c)970-640-5315; haileymoore2288@gmail.com
Timeline
Oncology Social Worker
Intermountain Health - St. Mary's Hospital
05.2024 - Current
PACE Executive Director
HopeWest
04.2021 - 04.2023
Senior Director of Clinical Projects and Psych/Social Practice
HopeWest
12.2019 - 03.2021
Assistant Director of Support Services
HopeWest
12.2018 - 12.2019
Social Worker
The Denver Hospice
12.2017 - 12.2018
Director of Social Services
Partnership for the Homeless
07.2015 - 08.2017
Program Manager of Housing and Supportive Services
Partnership for the Homeless
09.2013 - 06.2015
Systemic Lupus Erythematosus (SLE) Workshop Coordinator
Hospital for Special Surgery
09.2012 - 05.2013
Housing Stabilization Advocate
AIDS Action Committee of Massachusetts
08.2010 - 06.2012
Youth Outreach Worker
Volunteers of America
04.2009 - 04.2010
Hospital Response Team Member
The Rape Recovery Center
01.2009 - 04.2010
Child Development Specialist
Odyssey House of Utah
05.2007 - 03.2009
Master of Science - Social Work
Columbia University
Bachelor of Science - Social Work
University of Utah
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