Jill Rockstead
Shabbona,IL
Summary
Talented billing manager familiar with billing requirements. Offering an organized and quality-oriented mindset along with several years of experience in administrative, customer service and leadership positions. Eager to leverage abilities and experience in dynamic new position with room for growth and advancement.
Overview
14
14
years of professional experience
Work History
BILLING MANAGER
Wills Chiropractic, LLC
Rochelle, IL
02.2018 - Current
- Generated financial statements and reports detailing accounts receivable status
- Performed billing, collection and reporting functions for office
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments
- Posted payments to accounts and maintained records
- Assured timely verification of insurance benefits prior to patient appointments
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt
- Made contact with insurance carriers to discuss policies and individual patient benefits
- Set up and maintained Trizetto electronic billing system
- Responded to telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes
- Investigated unapplied payments or credits to determine appropriate application method.
- Prepared monthly reports on accounts receivable status and aging analysis.
LEAD BILLING SPECIALIST
Hauser Ross Eye Institute
Sycamore, IL
12.2015 - 01.2018
- Maintained accounting ledgers by verifying and posting account transactions
- Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes
- Ensured timely and accurate charge submission through electronic charge capture, including the billing and account receivables system and clearing house
- Applied payments, adjustments and denials in the billing system
- Submitted refund requests for claims paid in error
- Posted and adjusted payments from insurance companies
- Identified areas for improvement within current system processes related to billing operations.
- Assisted in developing new processes for improved accuracy of billing data.
ACCOUNTS RECEIVABLE MANAGER
Purity Oilfield Services, LLC
Williston, ND
08.2013 - 09.2015
- Sent invoices via mail, email or online means
- Made outbound calls to vendors and customers to discuss and resolve account needs
- Prepared monthly receivable statements
- Completed projects and work assignments despite tight deadlines
- Entered details into accounts and tracked payments
- Generated financial statements and reports detailing accounts receivable status
- Performed weekly audits of AR data entry accuracy for errors or omissions.
- Implemented new procedures within the Accounts Receivable department to improve efficiency.
- Followed up with customers via phone, email, or mail regarding outstanding invoices.
TELLER
Resource Bank
Hinckley, IL
08.2011 - 05.2012
- Rapidly and efficiently prepared customer and ATM cash and change orders
- Executed customer transactions, including deposits, withdrawals, money orders and checks
- Executed wire transfers, stop payments and account transfers
- Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse
- Collected member loan payments
- Sold cashier's checks, traveler's checks and money orders
- Continuously updated knowledge about banking products, services, policies and regulations.
- Handled large volumes of currency quickly and accurately with minimal errors.
Education
Some College (No Degree) -
Kishwaukee College
Malta, ILSome College (No Degree) -
Rasmussen College
Online Skills
- Expense tracking
- Billing system setup
- Accounts receivable management
- Time management
- Attention to detail
- Problem solving
- Team leadership
Timeline
BILLING MANAGER
Wills Chiropractic, LLC
02.2018 - Current
LEAD BILLING SPECIALIST
Hauser Ross Eye Institute
12.2015 - 01.2018
ACCOUNTS RECEIVABLE MANAGER
Purity Oilfield Services, LLC
08.2013 - 09.2015
TELLER
Resource Bank
08.2011 - 05.2012
Some College (No Degree) -
Kishwaukee College
Some College (No Degree) -
Rasmussen College
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