Jill Taft
Tiverton,RI
Summary
Driven Pharmacy Technician with 9 active years of experience in fast-paced retail, military ambulatory care, and level one inpatient trauma hospital pharmacies. Highly skilled in accurately filling and labeling prescriptions, maintaining drug inventories, and updating pharmacy records. A hands-on learner and critical thinker who excels at remaining objective in high-stress situations. Natural leader with successful experience training both military and civilian pharmacy technicians, and contributing to the development of new universal training guides. Exceptional communication skills for effective interaction with healthcare professionals, coworkers, and patients, minimizing confusion, increasing compliance, de-escalating conflicts, and identifying possible abuse and diversion. Possesses extensive knowledge of state and federal controlled substance laws, well-versed in their unique inventory management requirements. Proficient in sterile and non-sterile/bulk compounding techniques.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician II
Rhode Island Hospital Central Pharmacy (inpatient)
02.2024 - Current
- Helped pharmacists clear problematic prescriptions and address nurses and technician's questions to keep pharmacy efficient.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Prepared sterile and non-sterile compounds, adhering to strict safety protocols.
- Interacted with healthcare professionals to support timely and proper processing of prescriptions.
- Trained pharmacy interns and newly hired pharmacy technicians in a level one trauma facility, enhancing their knowledge and performance.
- Mentored junior pharmacy technicians, providing guidance on pharmacy and medication related issues.
- Efficiently supervise and delegate various pharmacy tasks to other pharmacy technicians.
- Deliver medications to hospital-wide Omnicells in a very timely manner.
- Operated and troubleshooted automated dispensing machines, improving efficiency and reducing wait times.
- Collaborated with healthcare professionals to address medication-related concerns and provide optimal care.
Pharmacy Technician II
Naval Health Clinic New England
07.2005 - 03.2011
- Maintained inventory, count, records, and employee training, regarding all narcotics and CII-CV controlled medications in the Newport Naval Base's outpatient pharmacy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Implemented new training and guidelines for all pharmacy technicians to follow, when filling or refilling controlled medications, to ensure patient compliance, and to reduce diversion.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Liaised with other pharmacies to eliminate issues related to product expiration.
Pharmacy Technician
CVS Pharmacy
03.2003 - 07.2005
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Ordered medicines daily to ensure compliance with demands and needs.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Collected co-payments or full payments from customers.
- Restocked automated medication dispensing equipment.
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Processed incoming drug orders.
Education
Skills
- Intravenous admixture preparation
- Non-sterile compounding
- Drug storage procedures
- Manual and automated medication dispensing
- Problem-solving skills
- Critical Thinking
- Strong Leader
- Pharmacist support
- Medication dispensing
- Attention to detail
- Medication preparation
- Team collaboration
- Multitasking and organization
- Time management
- Aseptic techniques
Certification
Certified Pharmacy Technician (PTCB)
Licensed as a Pharmacy Technician II in Rhode Island
Timeline
Certified Pharmacy Technician II
Rhode Island Hospital Central Pharmacy (inpatient)
02.2024 - Current
Pharmacy Technician II
Naval Health Clinic New England
07.2005 - 03.2011
Pharmacy Technician
CVS Pharmacy
03.2003 - 07.2005
Certified Pharmacy Technician (PTCB)
Licensed as a Pharmacy Technician II in Rhode Island
Similar Profiles
KERRY LANEKERRY LANE
Pharmacy Technician II at Memorial Hospital Central Inpatient PharmacyPharmacy Technician II at Memorial Hospital Central Inpatient Pharmacy
MOHAMED ABDINMOHAMED ABDIN
Staff Floor Physician at InpatientStaff Floor Physician at Inpatient
Nitosea TunstallNitosea Tunstall
Nursing Assistant at Rhode Island HospitalNursing Assistant at Rhode Island Hospital