Jill Ward
Rockingham,North Carolina
Summary
Accomplished Director of Clinical Services at Scotland Regional Hospice, adept in clinical leadership and fostering teamwork. Spearheaded quality improvement initiatives, enhancing patient safety and care coordination. Recognized for elevating staff morale and ensuring compliance with healthcare regulations, significantly boosting operational efficiency and patient care standards.
Experienced with clinical operations management, ensuring delivery of high-quality patient care. Utilizes strategic planning and team leadership to drive continuous improvement in clinical settings. Track record of fostering collaborative environments and meeting organizational goals effectively.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Clinical Services
Scotland Regional Hospice
06.2000 - Current
- Improved interdisciplinary collaboration, fostering strong working relationships among medical professionals for optimal patient outcomes.
- Championed best practice sharing among departments, resulting in more consistent execution of patient care processes and improved outcomes.
- Boosted staff morale with regular recognition for exceptional work performance and contributions to the team''s overall success.
- Streamlined clinical operations for improved efficiency through effective staff management and resource allocation.
- Conducted comprehensive audits to ensure clinical services adhered to established standards, maintaining a high level of accountability across the organization.
- Achieved accreditation compliance by maintaining up-to-date knowledge of healthcare regulations and ensuring adherence to industry standards.
Education
Bachelor of Science - Nursing
St Andrews University
05-2026
Associate of Science -
Sandhills Community College
Pinehurst, NC05-1995
Skills
- Clinical leadership
- Patient safety
- Quality improvement
- Clinical supervision
- Patient care
- Staff development
- Direct patient care
- Effective communication
- Patient care coordination
- Staff scheduling
- Compliance with regulatory guidelines
- Teamwork and collaboration
Affiliations
- Hospice and Palliative Nurse Association
Certification
Certified Hospice and Palliative Care Nurse
Timeline
Director of Clinical Services
Scotland Regional Hospice
06.2000 - Current
Certified Hospice and Palliative Care Nurse
Bachelor of Science - Nursing
St Andrews University
Associate of Science -
Sandhills Community College
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