Summary
Overview
Work History
Education
Skills
Timeline
Jill Wooten

Jill Wooten

Nacogdoches,TX

Summary

Talented District Manager and team leader offering 25+ years of experience, service, and success in Home Service Insurance Industry Sales and Service environments. Strategic thinker with compassionate customer service proficiency. Offers proven ability to build effective teams and multi-agency management from experience with recruiting, training, employee development, and managing ethical, honest, and fair business practices. Committed to identifying and leveraging opportunities for growth.

Certified in

  • Personal Lines Property and Casualty Licensed Agent
  • All Personal Lines Licensed Adjuster
  • County Mutual Licensed Agent
  • Life, Accident, Health, and HMO General Lines Licensed Agent

Overview

25
25
years of professional experience

Work History

District Manager

Kemper Life
Nacogdoches, TX
09.2022 - Current
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
  • Drove district growth through program quality, sales initiatives and customer service.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Worked with direct reports to develop and implement action plans, improving operating results.

Staff Sales Manager

Kemper Life
Houston, TX
01.2021 - 09.2022

Recruiting, training, and supervising 6-agent staff with same position duties and responsibilities as previous Beaumont and Austin districts.

Staff Sales Manager

Kemper Life
Waco, TX
02.2019 - 12.2020
  • Manage the performance of 8-agent detached staff and detached office (Waco, TX), achieving results with consistent recruiting of new agents, supervising, training, and monitoring the activities of all agents
  • Regular joint field work and rotation with agents to monitor sales, collections, prospecting, and servicing activities to meet agents' personal goals, and staff/district/company expectations and objectives
  • Regular inspections of agency accounts to ensure company policies and procedures are followed with integrity, and honest and ethical business practices
  • Continuous prospecting for new customers to contribute to the growth of our agencies, staff, district, and company
  • Continuous prospecting for new agent candidates to join our field force team to contribute to the growth of our agencies, staff, district, and company
  • Servicing and maintaining exceptional account conditions for open agencies
  • Reporting directly to District Manager
  • Transferred to larger district Jan 1, 2021
  • Kemper Life Houston West District

Staff Sales Manager

Kemper Life
Austin, TX
09.2018 - 02.2019
  • Manage the performance of 6-agent staff in Austin, TX and nearby cities, achieving results with consistent recruiting of new agents, supervising, training, and monitoring the activities of all agents
  • Regular joint field work and rotation with agents to monitor sales, collections, prospecting, and servicing activities to meet agents' personal goals, and staff/district/company expectations and objectives
  • Regular inspections of agency accounts to ensure company policies and procedures are followed with integrity, and honest and ethical business practices
  • Continuous prospecting for new customers to contribute to the growth of our agencies, staff, district, and company
  • Continuous prospecting for new agent candidates to join our field force team to contribute to the growth of our agencies, staff, district, and company
  • Service and maintain exceptional account conditions for open agencies
  • Report directly to District Manager

*Transferred to detached office in Waco, TX to take on more responsibilities, supervise larger staff, and manage detached office*

Staff Sales Manager

Reliable Life Insurance
Beaumont, TX
05.2016 - 09.2018
  • Manage the performance of 6-agent staff in Beaumont, TX and nearby cities, achieving results with consistent recruiting of new agents, supervising, training, and monitoring the activities of all agents
  • Regular joint field work and rotation with agents to monitor sales, collections, prospecting, and servicing activities to meet agents' personal goals, and staff/district/company expectations and objectives
  • Regular inspections of agency accounts to ensure company policies and procedures are followed with integrity, and honest and ethical business practices
  • Continuous prospecting for new customers to contribute to the growth of our agencies, staff, district, and company
  • Continuous prospecting for new agent candidates to join our field force team to contribute to the growth of our agencies, staff, district, and company
  • Service and maintain exceptional account conditions for open agencies
  • Report directly to District Manager

*Transferred to Kemper Austin District*

Sales Agent Representative

Reliable Life Insurance Company
Beaumont, TX
09.2015 - 05.2016
  • Meet district and company expectations in sales, service, prospecting, and collections of assigned agency
  • Maintained exceptional account conditions of agency
  • Exceeded district and company expectations for exceptional increase and growth of assigned agency

*Promoted to Staff Sales Manager in May 2016*

US Census Bureau Field Representative

US Dept Of Commerce
Beaumont, TX
01.2009 - 09.2015
  • Collect statistical data from random selection of residents in geographical areas

Staff Sales Manager

Reliable Life Insurance Company
Beaumont, TX
03.2005 - 06.2007
  • Manage the performance of 6-agent staff in Beaumont, TX and nearby cities, achieving results with consistent recruiting of new agents, supervising, training, and monitoring the activities of all agents
  • Regular joint field work and rotation with agents to monitor sales, collections, prospecting, and servicing activities to meet agents' personal goals, and staff/district/company expectations and objectives
  • Regular inspections of agency accounts to ensure company policies and procedures are followed with integrity, and honest and ethical business practices
  • Continuous prospecting for new customers to contribute to the growth of our agencies, staff, district, and company
  • Continuous prospecting for new agent candidates to join our field force team to contribute to the growth of our agencies, staff, district, and company
  • Service and maintain exceptional account conditions for open agencies
  • Report directly to District Manager

*Resigned position due to lengthy illness*

Sales Agent Representative

Reliable Life Insurance Company
Beaumont, TX
01.1999 - 03.2005
  • Meet district and company expectations in sales, service, prospecting, and collections of assigned agency
  • Maintained exceptional account conditions of agency
  • Exceeded district and company expectations for exceptional increase and growth of assigned agency

*Promoted to Staff Sales Manager in March 2005*

Education

Some College (No Degree) - Psychology

Baylor University, Waco, TX

High School Diploma -

Woodville High School, Woodville, TX
05.1994
  • Honor Graduate
  • National Honor Society

Skills

  • Effective Sales Manager and Sales Agent
  • Staff mentoring and coaching
  • Staff motivation and discipline
  • Sales professional
  • Staff training and development
  • Sales territory growth
  • Staff recruitment

Timeline

District Manager - Kemper Life
09.2022 - Current
Staff Sales Manager - Kemper Life
01.2021 - 09.2022
Staff Sales Manager - Kemper Life
02.2019 - 12.2020
Staff Sales Manager - Kemper Life
09.2018 - 02.2019
Staff Sales Manager - Reliable Life Insurance
05.2016 - 09.2018
Sales Agent Representative - Reliable Life Insurance Company
09.2015 - 05.2016
US Census Bureau Field Representative - US Dept Of Commerce
01.2009 - 09.2015
Staff Sales Manager - Reliable Life Insurance Company
03.2005 - 06.2007
Sales Agent Representative - Reliable Life Insurance Company
01.1999 - 03.2005
Baylor University - Some College (No Degree), Psychology
Woodville High School - High School Diploma,
Jill Wooten