JILL A. BAKER
Limerick,PA
Summary
Experienced Supply Chain Professional with over two decades of expertise in bolstering procurement, manufacturing, and distribution operations. Well-versed in improving process efficiency, overseeing transportation operations, and possessing extensive forecasting experience.
Overview
23
23
years of professional experience
Work History
Reverse Logistics - Lead
The Emerson Group
04.2016 - Current
- Maximized productivity within the department by keeping records of daily progress, identifying and rectifying areas for improvement, creating an opportunity to reduce staff by 50% and ticket response time by 70%
- Identified and recommended disposition of non-moving inventory, reducing overall cases by 32% in first year
- Collaborated with warehouse personnel to formulate a revised Standard Operating Procedure for the returns process, streamlining the return of clients' products to inventory with increased efficiency
- Resolve supplier-related quality and service issues
- Expanded cross-functional organizational capacity by collaboration across departments on priorities, functions, and common goals.
Supply Chain Replenishment Manager
Pep Boys Auto
08.2007 - 04.2016
- Contributed to a $30ml inventory reduction against comp year adding shareholder value on the inventory optimization while maintaining corporate service level goal of 97%
- Worked with several departments to identify SKU rationalization opportunities
- Net result $9ml
- Responsible for managing $350M in domestic and import replenishment across 7 distribution centers
- Develop and sustain collaborative relationships with strategic vendors in an effort to increase efficiency and reduce lead time and safety stock
- Maintain open lines of communication between vendors, merchandising, and warehousing personnel to expedite product orders, distribution and resolve quality and vendor problems
- Collaborate with multiple buyers to facilitate the marketing efforts of new products, and development of promotional calendars and product launches
- Redistribute products across multiple distribution centers to reduce inventory imbalances and create smooth sell down on any import items
- Review and adjust item demand forecast to reflect trend and seasonal indices
- Achieved and maintained yearly DC unit service level of 95% or greater on assigned product lines
- Achieved and maintained yearly store unit service level of 97% or greater.
Supply Chain Analyst
IKON Office Solutions
04.2004 - 08.2007
- Optimize management of inventory assets at distribution center responsible for supplying Midwest region
- Interface with Purchasing department to ensure inventory control and timely delivery for customer satisfaction
- Plan production schedule for three individual configuration centers based on existing and incoming inventory
- Developed procedures to ensure compliance with Sarbanes Oxley.
Senior Schedule Coordinator/Schedule Coordinator
BOC Gases
01.2001 - 04.2004
- Create efficient schedules in order to meet location cost goals and customer expectations
- Responsible for management and dispatching of drivers
- Consult customers on production schedules and product usage
- Forecast customer demand based upon GOLD application
- Coordinate emergency response to accident situations
- Manage off hour customer emergencies and complaints
- Trained replacement on computer programs and job duties.
Education
Bachelor of Science - Supply Chain
The Pennsylvania State University
01.2000
Skills
- Supply Chain Management
- Train Employees
- Performance Tracking
- Project Management
- Client Relations
- Inventory Management
- Microsoft 365
- Oracle
- E3
- Brio
- Sigma
- Cross-functional Collaboration
- Vendor Management
Training
E3 ERP Software Level 3 Certification, The Power of Positive Leadership, Sage 300 CRM
Timeline
Reverse Logistics - Lead
The Emerson Group
04.2016 - Current
Supply Chain Replenishment Manager
Pep Boys Auto
08.2007 - 04.2016
Supply Chain Analyst
IKON Office Solutions
04.2004 - 08.2007
Senior Schedule Coordinator/Schedule Coordinator
BOC Gases
01.2001 - 04.2004
Bachelor of Science - Supply Chain
The Pennsylvania State University
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