Jillary Moscoso
Island Park,NY
Summary
Responsible, passionate, and detail-focused student with a background in customer service and a strong desire to pursue a career in civil engineering technology. I have demonstrated my ability to excel in paced settings by effectively communicating, solving problems, and managing time skills that I honed while working as a server. I have grasped engineering principles throughout my educational journey and am eager to continue learning and developing in this field. I have worked with teams to achieve shared objectives and provide exceptional customer service. I am excited to apply my skills and enthusiasm for engineering as an intern.
Overview
6
6
years of professional experience
Work History
Server
The Dover Group-Peter’s Clam Bar
04.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
The Dover Group-The Milleridge Inn
11.2021 - Current
- Consistently met or exceeded sales goals through upselling techniques.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Shift Manager/Cashier
Burger King
01.2018 - 04.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Education
Bachelor of Science - Civil Engineering Technology
SUNY Farmingdale
Farmingdale, NY05.2025
Associate of Science - Civil Engineering Technology
Nassau Community College
Garden City, NY05.2023
High School Diploma -
Long Beach High School
Long Beach, NY06.2020
Skills
- Surveying Techniques
- AutoCAD
- Construction Estimating
- OSHA 10 Hour Certification
- Occupational safety
- Blueprint understanding
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
The Dover Group-The Milleridge Inn
11.2021 - Current
Server
The Dover Group-Peter’s Clam Bar
04.2021 - Current
Shift Manager/Cashier
Burger King
01.2018 - 04.2021
Bachelor of Science - Civil Engineering Technology
SUNY Farmingdale
Associate of Science - Civil Engineering Technology
Nassau Community College
High School Diploma -
Long Beach High School
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