Jilleanne Rookard
Detroit,MI
Summary
Dynamic Program Manager with a proven track record at Detroit Signs, excelling in project management and process improvement. Expert in risk assessment and cross-functional collaboration, I successfully implemented operational enhancements that boosted efficiency. A strong leader, I foster team development while managing vendor relationships to ensure high-quality project delivery.
Overview
29
29
years of professional experience
4
4
Certifications
Work History
Program Manager/ Operations Consultant
DETROIT SIGNS
Detroit, USA
11.2020 - Current
- Project manager of large-volume, dynamic projects, and internal operational improvements.
- Align and manage yearly strategic objectives with company ownership.
- Initiated a new internal communication process to increase efficiency during growth.
- Audited existing operational procedures, identified inefficiencies, developed and implemented new processes to support growth including project management tools and processes, lean processes, quality control and standard operating procedures.
- Implemented process improvements to enhance operational efficiency in workflows.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Provided training and support to junior team members on best practices.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
- Managed vendor relationships to secure high-quality materials and services.
- Coordinated cross-functional teams to ensure timely project delivery.
Owner Operator
SKATELAND FUNZONE
Woodhaven, USA
01.1997 - 01.2018
- Successfully managed daily operations entertainment facility for diverse clientele.
- Developed and implemented marketing strategies, including social media campaigns and community partnerships
- Trained new employees on operational procedures and customer service standards.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
Professional Athlete, Speed Skating
U.S. SPEEDSKATING
Salt Lake City, USA
01.2007 - 01.2014
- National and international competitor for Team USA and the U.S. Long Track National Team
- Qualified and competed in high-profile events, successfully capturing key placements including the gold medal (2010 World Cup), bronze medal, (2011 World Cup), and fourth place (2011 World Championships and 2010 Olympic Winter Games)
- Demonstrated exceptional commitment and discipline, balancing rigorous training schedule with competition travel, performance goals, and a business.
- Served as a mentor to younger athletes, sharing experiences and insights to foster the next generation.
- Fundraised with coach and team to support training needs, gaining sponsorships through notable groups such as the Wisconsin Speedskating Association, Wheaties, and Nike
- Selected and sponsored to participate in an elite training in Oslo, Norway, shaping a more professional and polished athletic experience
Education
MBA - Focus in Project Management
Keller Graduate School of Management
Chicago, IL01-2023
Bachelor of Science - Project Management
DeVry University
Chicago, IL01-2018
Skills
- PMP certified
- OSHA 30 Certified
- MEWP Certified
- Project management
- Process improvement
- Risk assessment
- Vendor management
- Cross-functional collaboration
- Team leadership
- Employee training
- Problem solving
- MS Project / Microsoft Office applications
- Clickup/Trello/Monday/Jira - PM Software
- AI Takeoff Software
- Navigating large architectural and civil drawings
Websites
Community Volunteer Activities
- Coach of Wolverine Speed Skating, 01/01/24, Present
- Live Events Announcer for Detroit Roller Derby
- Head Coach of Detroit Roller Derby Allstars, 01/01/22, Present
- Diversity, Equity, and Inclusion Committee Member of Detroit Roller Derby
- Board member of Detroit Roller Derby, 01/01/19, 01/01/20
- Founder of Motown Junior Derby, a non-profit youth roller derby league, 01/01/15, Present
- Speaker for: Senior Olympics, Multiple Myeloma, 'Race for the Cure', Volunteer, Muscular Dystrophy, 'Make a Muscle, Make a Difference', 01/01/11
Certification
Project Management Professional (PMP)
Accomplishments
2010 & 2014 Olympian in Long Track Speed Skating
Timeline
Program Manager/ Operations Consultant
DETROIT SIGNS
11.2020 - Current
Professional Athlete, Speed Skating
U.S. SPEEDSKATING
01.2007 - 01.2014
Owner Operator
SKATELAND FUNZONE
01.1997 - 01.2018
MBA - Focus in Project Management
Keller Graduate School of Management
Bachelor of Science - Project Management
DeVry University