Jillian Appel
Bethany Beach
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
7
7
years of professional experience
Work History
Bartender
Dockside Marina Bar & Grill
03.2023 - Current
- Served high customer volumes during special events, and nights
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server/Bartender
Hooters
06.2020 - 10.2022
- Provided entertainment, food and beverage service in a high volume setting.
- Delivering excellent customer service including knowledge of menu items, quality assurance and safe serving.
- Handled monetary transactions and maintained a clean and organized work space.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Recruited and trained new bartenders and servers to help maintain talented team.
Cook/Server/Bartender
Town N’ Country Lanes
09.2016 - 01.2020
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Kept bar presentable and well-stocked to meet customer needs.
Education
Techniques of Alcohol Management
TAM
Delaware Alcohol Awareness
OABCC- Delaware Restaurant Association
12.2022
Mixology & Bar Operations
Maryland Bartending Academy
Glen Burnie, MD02.2021
High School Diploma -
Scotia Grenville High School
Scotia, NY06.2019
Skills
- Safe Serving Knowledge
- Customer Service
- Energetic and Outgoing
- New Hire Training
- Clear and Effective Communication
- High-Volume Environments
- Liquor, Beer and Wine Knowledge
Timeline
Bartender
Dockside Marina Bar & Grill
03.2023 - Current
Server/Bartender
Hooters
06.2020 - 10.2022
Cook/Server/Bartender
Town N’ Country Lanes
09.2016 - 01.2020
Techniques of Alcohol Management
TAM
Delaware Alcohol Awareness
OABCC- Delaware Restaurant Association
Mixology & Bar Operations
Maryland Bartending Academy
High School Diploma -
Scotia Grenville High School
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