Summary
Overview
Work History
Education
Skills
Timeline
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Jillian Batts

Stella,NC

Summary

Hardworking and reliable professional with hands-on experience in customer service, team support, and fast-paced environments. Background includes roles as a floral assistant, waitress, and lifeguard, demonstrating strong communication, multitasking, and problem-solving abilities. Known for maintaining a positive attitude, working well under pressure, and ensuring high-quality service and safety standards. Eager to bring a strong work ethic and customer-focused mindset to a new opportunity.

Overview

3
3
years of professional experience

Work History

Floral Assistant

Heritage Florals
Wake Forest, NC
08.2024 - 04.2025
  • Kept work areas clean at all times by sweeping floors and wiping down counters and tables.
  • Maintained records of flower inventory, ordering, and pricing information.
  • Assisted with designing centerpieces for corporate events or other functions as requested.
  • Trained new staff members on proper techniques for assembling bouquets and arrangements.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Waitress Trainee

Applebee's Grill + Bar
Jacksonville, NC
01.2024 - 03.2024
  • Greeted customers and provided menus.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Followed safety protocols when handling hot plates or sharp objects.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained a professional attitude while working in a fast-paced environment.

Lifeguard

Salty Pirate Waterpark
Emerald Isle, NC
05.2022 - 08.2022
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Collaborated closely with team to identify issues and quickest methods for remediation.

Education

High School Diploma -

Onslow Virtual School
Jacksonville, NC
06-2023

Skills

  • Time management
  • Problem-solving abilities
  • Event coordination
  • Organization
  • Creative vision
  • Effective communication

Timeline

Floral Assistant

Heritage Florals
08.2024 - 04.2025

Waitress Trainee

Applebee's Grill + Bar
01.2024 - 03.2024

Lifeguard

Salty Pirate Waterpark
05.2022 - 08.2022

High School Diploma -

Onslow Virtual School

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Jillian Batts