Sam Brown
Kennett Square,PA
Summary
Creative Floral Assistant with experience in crafting intricate floral arrangements to meet client expectations. Familiarity with a broad range of flowers and plants, and possess strong knowledge of design principles and color theory. Strengths include efficient time management, outstanding customer service skills, and the ability to work well under pressure. Demonstrated impact through consistent positive customer feedback on custom designs. Along with the ability to maintain a constant, positive environment throughout the workplace.
Overview
3
3
years of professional experience
Work History
Floral Assistant
Zena Florist
Kennett Square, PA
06.2022 - Current
- Operated cash register during peak hours while providing excellent customer service.
- Kept work areas clean at all times by sweeping floors and wiping down counters and tables.
- Ensured freshness of all flowers by regularly checking quality and replacing wilted or expired items.
- Provided advice to customers on flower types, colors, and combinations that best suit their needs.
- Assisted with designing centerpieces for corporate events or other functions as requested.
- Unpacked boxes of fresh cut flowers from wholesalers and suppliers and stored them properly according to type and species.
- Assisted customers with selecting and purchasing flowers for special occasions.
- Created custom bouquets for weddings, funerals, anniversaries, birthdays.
- Trained new staff members on proper techniques for assembling bouquets and arrangements.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Demonstrated excellent customer service skills while interacting with clients in person or over the phone.
- Pruned flora and fauna to fit perfectly into bouquets and arrangements.
- Created tabletop and various other custom arrangements or pieces.
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
Education
High School Diploma -
Kennett High School
Kennett Square, PA06-2024
Skills
- Customer service
- Floral arrangement
- Sales techniques
- Product knowledge
- Telephone management
- Patience and composure
- Time management
- Team collaboration
- Creative solutions
- Customer account management
- Negotiation skills
- Teamwork
Affiliations
- Photographer
- Painter
- Sculptor
- Graphite artist
- Nature artist
References
References available upon request.
Timeline
Floral Assistant
Zena Florist
06.2022 - Current
High School Diploma -
Kennett High School
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