Jillian Belleville

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Collected patient data, and identified and reported significant findings to nurses.
• Assisted patients with activities of daily living.
• Collected vital signs and documented data in electronic health records.
• Trained new patient care technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
• Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
• Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
• Supported needs of 12+ acute or progressive care patients at one time.

• Protected patient medical record information according to established HIPAA guidelines.
• Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
• Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.
• Assisted with end-of-life care.
• Communicated regularly with clients' families to provide updates on health and well-being.
• Trained new staff members on best practices for home health care.
• Provided direct personal care and administrative services to clients.

I started off as a lifeguard and swim instructor in 2016, transitioned to a head lifeguard in 2017 and then worked to obtain a lifeguard instructor certification in 2018, I went on to teach lifeguard classes as well as CPR and First aid for the YMCA.

• Trained and managed team of lifeguards on pool safety and risk management protocols.
• Promoted teamwork among lifeguards using effective leadership strategies leading to increased collaboration.
• Conducted ongoing evaluations of lifeguard performance, providing constructive feedback for continuous improvement.
• Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
• Gave private lessons to special needs students and taught floating techniques and treading water.
• Improved swimmer safety by enforcing pool rules and regulations consistently.
• Coordinated schedules for lifeguard staff to ensure adequate coverage during peak hours.
• Collaborated with other facility staff members, maintaining strong working relationships for smooth operations.