Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jillian Blair

The Social
Jonesboro,AR
1
Certification
4
years of professional experience

Detail-oriented server/bartender with strong multitasking skills and a service-oriented mindset. Committed to enhancing customer satisfaction through effective communication and responsible alcohol service.

Work History

Bartender

2 Years
VP Mixology | 08.2024 - Current
  • Maintained cleanliness of bar area, complying with health and safety regulations.
  • Monitored customer satisfaction and addressed concerns promptly to enhance overall service quality.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Manager, Server, & Bartender

4 Years 5 Months
The Social | 03.2022 - Current
  • Oversaw recruitment and training of new staff, fostering a collaborative environment.
  • Trained new servers on menu offerings and service standards to enhance team performance.
  • Resolved guest concerns promptly, fostering positive dining experiences and repeat business.
  • Trained new staff on cocktail preparation techniques and customer service standards.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Hiring Manager

5 Months
Newk's Eatery | 02.2026 - 07.2026
  • Collaborated with department heads to identify staffing needs and align hiring processes.
  • Streamlined interview processes, improving turnaround time for candidate selection.
  • Analyzed employee feedback to refine onboarding procedures and enhance retention rates.
  • Collaborated with department heads to align schedules with project timelines and business needs.
  • Monitored schedule adherence, resolving conflicts to maintain project continuity.

Education

Associate of Science - General Studies

Arkansas State University | Jonesboro, AR | 05-2023

Bachelor of Science - Health Studies

Arkansas State University | Jonesboro, AR | 12-2028

Skills

Strong multitasking
Customer service
Highly reliable
Outgoing personality
Clear and effective communication
Cleanliness and hygiene
Responsible alcohol service
Service-oriented mindset
Alcohol awareness
Food service
New hire training
Team training and development

Certification

  • ServSafe Food Protection Manager Certification – National Restaurant Association
  • ServSafe Alcohol Certification – National Restaurant Association

Timeline

Hiring Manager

Newk's Eatery
02.2026 - 07.2026Read More

Bartender

VP Mixology
08.2024 - CurrentRead More

Manager, Server, & Bartender

The Social
03.2022 - CurrentRead More

Arkansas State University

Bachelor of Science from Health Studies
Read More

Arkansas State University

Associate of Science from General Studies
Read More
Jillian Blair