Jillian Bogard
Panera
Springfield,MO
3
years of professional experience
I am a results-driven professional with experience in fast-paced dining environments. I am skilled in time management and workplace safety, contributing to streamlined operations and improved guest engagement. I'm committed to fostering a welcoming atmosphere for all guests.
Work History
Panera Associate
2 Years 10 Months- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed dining area cleanliness, ensuring a welcoming environment for guests.
- Delivered exceptional customer service, ensuring a welcoming environment for all guests.
- Trained new associates on operational procedures and best practices for customer engagement.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Managed inventory levels, facilitating timely stock replenishment and minimizing waste.
- Operated kitchen equipment efficiently, ensuring optimal functionality and safety.
- Collaborated with team members to streamline food preparation processes.
- Prepared diverse menu items while adhering to food safety regulations.
Freddy's Associate
3 Months- Delivered exceptional customer service while efficiently processing orders and managing transactions.
- Maintained cleanliness and organization of front-of-house areas to enhance guest experience.
- Trained and mentored new staff members on operational procedures and customer engagement strategies.
- Assisted in inventory management by tracking stock levels and ensuring timely replenishment of supplies.
- Implemented process improvements for order accuracy, reducing wait times during peak hours.
- Collaborated with team members to ensure seamless communication and workflow efficiency during shifts.
- Upsold menu specials, enhancing guest experience while increasing sales revenue.
Education
High School Diploma
- Honor Roll [Semester 2, 2024]
- Honor Roll [Semester 2, 2026]
- Completed AP course in [English Language and Composition]
- Completed AP course in [Physics]
- Ended High School with a 4.1 GPA
- Was a member of the National Honors Society in High School
Skills
Exceptional customer service
Guest engagement
Cash handling
Menu knowledge
Menu memorization
Safe food handling
Cleanliness standards
Time management
Team collaboration
Attention to detail
Workplace safety
Strong work ethic
Timeline
Freddy's Associate
Freddy's Frozen Custard & Steakburgers
07.2025 - 10.2025Read More
Panera Associate
Panera
10.2023 - CurrentRead More
Francis Howell High School
High School Diploma
Read More