Jillian Chacon
Austin,TX
Summary
Effective Student committed to learning, developing skills and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Membership Concierge II
Life Time Fitness
Austin, Texas
08.2023 - Current
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Babysitter
Families
Dallas, TX
06.2020 - Current
- Encouraged children to be understanding and patient with others.
- Promoted language development skills through reading and storytelling.
- Provided safe transportation to and from school and extracurricular activities.
Volunteer
Around Town
Dallas, TX
08.2020 - 05.2022
- Participated in hospital events and activities to engage and assist patients and families at Parkland Hospital Moody Center for Breast Health in Dallas, TX.
- Exhibited excellent communications and customer service relations skills at the Dallas Arboretum in Dallas, TX.
- Collaborated with local organizations to provide food baskets to families in need at East Plano Islamic Center in Plano, TX.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols at Richland Collegiate High School in Dallas, TX.
Education
Bachelor of Science - Kinesiology
University of Texas At Austin
Austin, TX05.2024
Associate of Science -
Richland Collegiate High School
Dallas, TX05.2022
Skills
- Microsoft Dynamics
- Coding in Java
- Communication
- Leadership
- Patience
- Problem solving
- Teamwork
Extracurriculars
- Senior Mentor at Richland Collegiate High School
- Latina/x and Indigenous Leadership Institute (LILI) at UT Austin
- TX Votes at UT Austin
- Delta Upsilon Sweetheart at UT Austin
- Bevo Buddy Leader at UT Austin
- Bevo Buddy at UT Austin
- Highlighted as Bevo Buddy in New Student Services 2022-2023 publication
- Featured in The Daily Texan in an articled titled, "You made the right choice"
Certification
- 2023 Adult and Pediatric First Aid/CPR/AED Certification
- 2023 Marketing on Instagram
- 2022 Highest Ranking H.S. Grad Scholarship
- 2022 The President’s Volunteer Service Award Gold
- 2022 Outstanding Leadership as a RCHS Senior Mentor during the 2021-2022 school year
- 2022 Chancellor’s Volunteer Service Award Gold Level (250 or more hours)
- 2022 Class of 2022 Capstone Excellence Award
- 2021 Microsoft Word Expert (Microsoft 365 Apps and Office 2019)
- 2021 Microsoft Office Specialist (MOS) Certification
- 2020 AHA First Aid, CPR, AED Certification
- 2020 OSHA 10 Hour Healthcare Certification
Timeline
Membership Concierge II
Life Time Fitness
08.2023 - Current
Volunteer
Around Town
08.2020 - 05.2022
Babysitter
Families
06.2020 - Current
Bachelor of Science - Kinesiology
University of Texas At Austin
Associate of Science -
Richland Collegiate High School