Jillian Chittum
Pensacola,FL
Summary
Well-organized and skilled at providing customers with accurate and quick service. Offering 5 years of experience in customer service, preparing food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Deli Clerk
Publix
08.2023 - Current
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Observed customer purchases in line and differentiated between standard portions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Managed time efficiently in order to complete all tasks within deadlines.
- Gained strong leadership skills by managing projects from start to finish.
- Greeted customers at counter to fulfill requests and answer questions.
- Monitored inventory levels to order new supplies and maintain consistent stock.
Delivery Driver
Domino's Pizza
08.2022 - 07.2023
- Stocked shelves and loaded orders to prepare deliveries.
- Contributed to team performance by covering additional shifts when needed, demonstrating flexibility and commitment to company goals.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Educated customers on menu offerings, upselling items when appropriate for increased revenue generation.
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
Deli Clerk
Publix
06.2021 - 10.2021
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Observed customer purchases in line and differentiated between standard portions.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Education
GED -
Woodbridge High School
Woodbridge, VA04.2018
Skills
- Dishwashing
- Product Sampling
- Handling Complaints
- Inventory Management
- Customer Needs Assessment
- Hospitality service expertise
- Phone orders
Timeline
Deli Clerk
Publix
08.2023 - Current
Delivery Driver
Domino's Pizza
08.2022 - 07.2023
Deli Clerk
Publix
06.2021 - 10.2021
GED -
Woodbridge High School