Summary
Overview
Work History
Education
Certification
Timeline
Generic

Jillian DeMaio

Philadelphia,PA

Summary

Dedicated and compassionate leader training to be a Certified Family Recovery Specialist (CFRS) with a proven track record of empowering individuals and families. Dependable team player with a strong foundation in operational and family services poised to leverage expertise, leadership qualities, and a passion for positive change to excel in a role helping others reach their goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Alumni Operations Coordinator

Recovery Centers Of America
03.2022 - Current
  • Oversee team of 15+ coordinators, ensuring consistency across initiatives, procedures, and operating standards.
  • Owner of Family Services duties, including leading educational webinars, increasing engagement, and acting as primary point of contact for all families of those with substance use disorder.
  • Direct social media initiatives on behalf of Alumni team, including graphic creation, analyzing consumer data, and increasing engagement.
  • Responsible for creation, execution, and editing of Strength in Recovery podcast, sitting at over 6500 downloads.

Special Events Associate

Colorectal Cancer Alliance
10.2019 - 02.2022
  • Managed administrative and creative logistics of event planning, including volunteer management/training, contract signing, and event promotions.
  • Successfully managed execution of up to three special event galas per year by working in close collaboration with Alliance staff and host city volunteers.
  • Develop and execute strategies for sponsorship and donations in effort to reach EOY revenue goal of over $2 million.
  • Plan exciting virtual activities and events for staff, supporters, and donors.

Operations Coordinator

Camp Kesem
10.2018 - 08.2019

• Created and executed schedule for one full week of summer camp for over 100 children ages 6-18 impacted by a parents' cancer.

• Implemented itinerary for emotional programming, day-to-day activities, presentations, entertainment, and set-up/tear-down of campsite.

• Planned and oversaw operations with focus on safety, quality, and performance.

• Act as primary point of contact for parents, medical personnel, mental health professionals, and staff.

Education

Bachelor of Arts - Sociology

The Pennsylvania State University
State College, PA
05.2019

Certification

  • Certified Family Recovery Specialist (CFRS) - Pennsylvania Certification Board (Completion Date December 2023)

Timeline

Alumni Operations Coordinator

Recovery Centers Of America
03.2022 - Current

Special Events Associate

Colorectal Cancer Alliance
10.2019 - 02.2022

Operations Coordinator

Camp Kesem
10.2018 - 08.2019

Bachelor of Arts - Sociology

The Pennsylvania State University
Jillian DeMaio