Jonathan Brock
Madison,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Alumni Coordinator
Tulip Hill Healthcare
Brentwood , TN
10.2025 - Current
- Continuing care calls to alumni over 5 separate facilities
- Hosted a weekly alumni night Zoom meeting that was open to alumni and mandatory for all clients of our inpatient facilities.
- Exit interviews for any client about to be discharged from all of our facilities.
- Outbound calls to all AMA and administrative discharge clients
- Worked closely with the admissions department with readmits.
- Helped refer clients and families to higher levels of care if needed.
Business Development/Head Admissions Coordinator
Discovery Place
Burns , TN
07.2023 - 09.2025
- Implemented strategic business development plans to increase lead generation and admissions for the organization.
- Developed and maintained relationships with key partners to grow business opportunities.
- Identified new business opportunities and developed strategic partnerships to drive census growth.
- Established and maintained relationships with the recovery, faith, legal, medical, law enforcement, and related communities.
- Led a team of admissions coordinators in assessing client needs, coordinating intake processes, and ensuring a smooth transition into substance abuse treatment programs.
- Instituted training programs for admissions team members on motivational interviewing techniques, improving their ability to engage clients, and facilitate the admissions process.
General Manager
Zander's Woodfired Pizza
Dickson , TN
01.2018 - 05.2023
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed and implemented training programs for new employees.
- Coordinated inventory management to maintain adequate stock levels.
- Led team meetings to communicate goals and foster collaboration.
- Established vendor relationships for quality ingredient sourcing.
- Monitored customer feedback to enhance service quality and satisfaction.
Education
Middle Tennessee State University
Murfreesboro, TNSkills
- Relationship management
- Program coordination
- Motivational interviewing
- Lead generation
- Client engagement
- Team leadership
- Strategic partnerships
- Effective communication
- Training development
- Time management
- Problem solving
- Data entry
Timeline
Alumni Coordinator
Tulip Hill Healthcare
10.2025 - Current
Business Development/Head Admissions Coordinator
Discovery Place
07.2023 - 09.2025
General Manager
Zander's Woodfired Pizza
01.2018 - 05.2023
Middle Tennessee State University