Jillian Frady
Sneads Ferry,NC
Summary
Compassionate Registered Nurse Supervisor known for high productivity and efficient task completion. Skilled in patient care management, staff supervision, and healthcare administration. Excel's in communication, leadership, and problem-solving to improve patient outcomes and team performance.
Overview
13
13
years of professional experience
Work History
Interim Director of Nursing
Novant Health Pender Medical Center
Burgaw, NC
08.2024 - 02.2025
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated with multiple Novant departments to complete comprehensive CMS Payroll-Based Journaling audit for Pender Skilled Nursing.
- Partnered with multiple departments within Novant Health and external contractors to successfully close Pender Medical Center's Skilled Nursing Unit.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
RN Clinical Coordinator
Novant Health Pender Medical Center
Burgaw, NC
02.2014 - 08.2024
- Supervised clinical services and operations to ensure excellence in patient care delivery.
- Coordinated with healthcare team to establish and evaluate comprehensive patient care plans.
- Advocated for patient needs, implementing interdisciplinary treatment strategies.
- Assessed patient conditions and behaviors, updating physicians with essential observations during weekly rounds and as needed.
- Executed quality improvement initiatives to uphold best practices and state regulations.
- Managed and monitored treatment interventions, ensuring adherence to infection control protocols.
- Conducted thorough investigations of internal incidents, providing findings to care team.
- Analyzed clinical data to identify trends, issues, and opportunities for improvement.
- I supported the successful implementation as an EPIC champion during two separate go-lives at Novant PeMC.
- Oversaw operations as Interim Director for PeMC SNU during COVID-19 until transition to new director occurred.
- Partnered with 1West manager and Clinical Coordinator to integrate 2 units during COVID amid staffing challenges.
- Coordinated with health care team to ensure patient safety throughout pandemic.
- Conducted weekly newsletters to discuss clinical updates, challenges, and strategies for improvement.
- Interviewed applicants and made recommendations for new hires.
- Provided direct supervision to clinical staff members in accordance with regulatory standards.
RN House Supervisor
Trinity Grove
Wilmington, NC
01.2012 - 01.2014
- Developed and implemented bowel and bladder training program for 100-bed facility.
- Supervised staffing coordination for all weekend shifts as primary house supervisor.
- Partnered with organizational and unit leaders to devise QA/QI initiatives, continuously improving delivery of care, patient outcomes and overall services.
Education
Associate of Science - Registered Nurse
Southwestern Community College
Webster05-2010
Skills
- Patient safety
- Regulatory compliance
- Quality improvement
- Data analysis
- Incident investigation
- Conflict resolution
- Compassionate and caring
- Accurate documentation
- SBAR communication
- Unit leadership and guidance
Timeline
Interim Director of Nursing
Novant Health Pender Medical Center
08.2024 - 02.2025
RN Clinical Coordinator
Novant Health Pender Medical Center
02.2014 - 08.2024
RN House Supervisor
Trinity Grove
01.2012 - 01.2014
Associate of Science - Registered Nurse
Southwestern Community College
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