Jillian Gilbert

• Documented notes during patient visits via EMR.
• Provided assistance to the provider during minor procedures.
• Kept examination rooms clean, stocked with necessary supplies, and prepared for incoming patients.
• Completed prior authorizations for prescription medications.
• Relayed messages from patients to physicians about concerns or condition updates.
• Responded to patient callbacks and phone-in prescription refill requests.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Educated patients about medications, procedures, and physicians' instructions.
• Ordered medical supplies, maintained inventory, and restocked exam rooms when needed.
• Answered phones, and scheduled appointments.
• Registered new patients into the practice management software program, accurately entering demographic information.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.

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