Summary
Overview
Work History
Education
Skills
Timeline
SoftwareDeveloper
Jillian Gross

Jillian Gross

Boca Raton,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

32
32
years of professional experience

Work History

Dog Caretaker

Good Karma
05.2022 - Current
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.

Restaurant Team Member

Pizza Time Caffe
08.2018 - 01.2021
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Operated register to process payments and collect cash payment for order totals.
  • Used cash registers and calculators to prepare bills, accept payments and make change.

Office Assistant

Morgan Stanley
05.2000 - 01.2017
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Customer Service Representative

Spec Tech Plumbing
01.1991 - 03.1994
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Aa - Psychology

University of Louisville
Louisville, KY

High School Diploma -

JP Taravella
Coral Springs, FL
06.1986

Skills

  • Housekeeping Requirements
  • Species-Specific Temperament Knowledge
  • Animal Training
  • Medication Administration

Timeline

Dog Caretaker

Good Karma
05.2022 - Current

Restaurant Team Member

Pizza Time Caffe
08.2018 - 01.2021

Office Assistant

Morgan Stanley
05.2000 - 01.2017

Customer Service Representative

Spec Tech Plumbing
01.1991 - 03.1994

Aa - Psychology

University of Louisville

High School Diploma -

JP Taravella

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Jillian Gross