Jillian Haus
Port Richey,FL
Summary
I am a highly motivated and dedicated employee, ready to learn new things and achieve new goals! Skilled in managing multiple tasks efficiently in dynamic fast pace environments. Focused on enhancing customer satisfaction and contributing to team success. I love working and growing as a cohesive unit with my coworkers and customers! I am looking to learn and build a career with a company that encourages internal growth.Available for travel with own transportation and willing to work flexible hours to support business objectives.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Starbucks
04.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Barn Manager
Redwood Farm
01.2018 - Current
- Managed daily barn operations, ensuring efficient workflow and optimal use of resources.
- Enhanced overall facility cleanliness with thorough sanitation processes and regular inspections.
- Monitored overall health and well-being of 13 horses, paying attention to signs of concern.
- Coordinated scheduling for veterinary visits, farrier appointments, and other essential services to maintain equine health and wellbeing.
- Maintained accurate records of each horse''s medical history, vaccinations, and routine care schedules for easy reference when needed.
Barista
Starbucks
09.2022 - 04.2024
- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Maintained an efficient workflow by restocking supplies as needed throughout the day.
- Presented and explained drink menu, answering questions to educate customers.
- Trained new baristas on company processes and product preparation.
Team Member
Tractor supply
05.2020 - 06.2021
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Arrived on time for shifts and adhered to company dress code guidelines.
- Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs.
- Assisted new employees during training sessions.
- Built relationships with customers through providing accurate information on products or services offered.
- Provided support to team members to ensure all goals were met in a timely manner.
- Sorted, labeled, and dated merchandise to prevent expirations and product losses.
Education
High School Diploma - undefined
Fivay Highschool
Port Richey, FL06.2021
Skills
- New Hire Training
- Great with customers
- Eager to learn new skills and grow in a company
- Excellent Memory
- Adaptive and Creative
- Safe Food Handling Practices
- POS System Operations
- Money handling/setting tills, making deposits and receiving change orders
- Knowledgeable on computers
- Resolving Complaint's
- Team Player
- Opening and Closing Coordination’s
- Adaptable and Flexible
- Equipment and Store Cleaning
LANGUAGES
Sign language
Beginner
High school
Personal References
Jennifer Freeburg- owner of redwood farms
Cellphone #- 727-992-7897
Stephanie Gosselin- store manager of current Starbucks employer
Cellphone #- 248-930-1739
Timeline
Shift Supervisor
Starbucks
04.2024 - Current
Barista
Starbucks
09.2022 - 04.2024
Team Member
Tractor supply
05.2020 - 06.2021
Barn Manager
Redwood Farm
01.2018 - Current
High School Diploma - undefined
Fivay Highschool