Jillian Hollimon
Gulfport,Mississippi
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Oceans Behavioral Hospital
Biloxi, MS
04.2024 - 09.2024
- Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Encouraged positive behaviors through rewards systems when appropriate.
- Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
Hotel Front Desk Agent
Home 2 Suites North Biloxi/D'Ilberville
07.2022 - 09.2023
- Registered and assigned rooms to guests, issue room keys, make reservations, and present statements to departing guests
- Answer calls and make reservations for future guests
- Received reservations and helped guests with any questions that they have
- Guest requests can include everything from requests for room service, to recommendations for things to do or see in the area.
Hotel Front Desk Clerk or Hotel Receptionists
Scarlet Pearl Casino & Resort Hotel
02.2021 - 03.2022
- Responsible for providing hotel guests with an accommodating experience by coordinating amenities and responding to customer needs
- Their duties include greeting people as they enter the lobby, fielding calls from guests and helping visitors check into their rooms.
Hotel Front Desk Clerk or Hotel Receptionists
Island View Hotel & Casino
06.2015 - 02.2021
- Check in customers using computer programs and equipment and provide guests with directions to their room
- Handle and resolve guest complaints
- Invoice and bill guests for their stay and services
- Answering calls and communicating with guest and casino host.
Education
Obtained Certification -
A& O Health Care Career Center
Mobile, Alabama04.2022
55 Credits Received -
Alcorn State University
Lorman, Mississippi04.2013
High School Diploma -
Long Beach Senior High School
Long Beach, Mississippi05.2011
Skills
- Microsoft PowerPoint
- Word
- Excel
- Customer Service
- Guest Services
- Medical Services
- Medical Scheduling & Testing
- Laboratory Testing
- Logistic Coordinator for Specimen Testing
- Guest Relations
- Registration Management
- Local Attraction Knowledge
- Customer Rapport
- Patient Safety Management
- Charting and clinical documentation
- Behavior Management
Certification
- Phlebotomy, 04/01/2022
- Basic Life Support Course Certificate
Additional Information
- Reference
Tahara Smith
904-210-8712
Timeline
Mental Health Technician
Oceans Behavioral Hospital
04.2024 - 09.2024
Hotel Front Desk Agent
Home 2 Suites North Biloxi/D'Ilberville
07.2022 - 09.2023
Hotel Front Desk Clerk or Hotel Receptionists
Scarlet Pearl Casino & Resort Hotel
02.2021 - 03.2022
Hotel Front Desk Clerk or Hotel Receptionists
Island View Hotel & Casino
06.2015 - 02.2021
- Phlebotomy, 04/01/2022
- Basic Life Support Course Certificate
Obtained Certification -
A& O Health Care Career Center
55 Credits Received -
Alcorn State University
High School Diploma -
Long Beach Senior High School