Courtney Talley
Patient Care Technician/ Mental Health Technician
Millbrook,Al
Summary
Knowledgeable and compassionate Patient Care Technician member with 6 + years of Cardiac, Med Surgical and Psychiatric health experience. Diligent about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services. Dedicated Patient Care Technician with impressive mental health expertise with updated ACLS/BLS and Secured Training certification. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
8
8
years of professional experience
Work History
Mental Health Technician
Crossbridge Mental Health
Montgomery, AL
03.2020 - Current
- Completed timely data entry of contact information into Cerner Powerchart system.
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
- Documented patient interactions in compliance with HIPAA requirements.
- Provided excellent service to patients through personable communication.
- Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
- Provided client assessments upon admission and discharge.
- Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Mental Health Observer
Wexford Health Sources Inc.
Montgomery, AL
08.2019 - 08.2020
- Under the supervision of a licensed nurse and correctional officer providing observation to one to three inmates up under Acute to Non-Acute mental status in a prison setting, documenting every fifteen minutes on activity of the inmate once he/she enters the dormitory, cell bound, and medical visits.
- Charting and filing all documentation in the Mental Health section of the inmate’s medical record.
- Adhering to rules and regulations of the correctional facility orders.
Patient Care Technician
Baptist Medical Center East
Montgomery, AL
08.2019 - 03.2020
- Collected lab specimens in adherence with safety protocols for patient tests.
- Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
- Responded promptly to patient call lights to provide physical and emotional support.
- Monitored and charted fluid intake and output to stay current on patient conditions.
- Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
Nurse Technician
Jackson Hospital
Montgomery, AL
12.2014 - 08.2019
- Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Documented patient intake and dietary requirements and assisted with feeding.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Provided support with bathing, toileting, grooming, and washing.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Monitored fluid intake and output levels to evaluate electrolyte imbalances.
- Protected and promoted patient rights and assisted individuals to achieve maximum independence.
Education
Associates of OCCUPATIONAL SCIENCE - Medical Assisting
ADL knowledgeable, Infection control, Echocardiogram knowledgeable. -
Skills
Microsoft Excel, PowerPoint, Word, and Cerner Program softwareundefined
Accomplishments
- CNA CERTIFICATION | 09/2014 | EASTER SEALS OF CENTRAL ALABAMA, MONTGOMERY, al Major: Certified Nursing Assistant Related coursework: infection control, proper body mechanics, vital signs, and resident rights knowledgeable.
- CPR/ First Aid Certified.
Timeline
Mental Health Technician
Crossbridge Mental Health
03.2020 - Current
Patient Care Technician
Baptist Medical Center East
08.2019 - 03.2020
Mental Health Observer
Wexford Health Sources Inc.
08.2019 - 08.2020
Nurse Technician
Jackson Hospital
12.2014 - 08.2019
ADL knowledgeable, Infection control, Echocardiogram knowledgeable. -
Associates of OCCUPATIONAL SCIENCE - Medical Assisting
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