Jillian Jacob
Marengo,IL
Summary
Efficient Personal Assistant known for high productivity and task completion. Specialize in time management, confidential document handling, and advanced scheduling techniques. Excel in communication, problem-solving, and adaptability, ensuring seamless support and workplace efficiency.
Overview
10
10
years of professional experience
Work History
Personal Assistant
Department of Human Services
Elgin , IL
2017.11 - Current
- Performs calendar management and scheduling of appointments for the client.
- Provides bathing, toileting, daily hygiene for client.
- Manages clients financials.
- Provided compassionate care while ensuring client safety and comfort.
- Administered medications in accordance with physician's orders.
- Transported patients to medical appointments utilizing wheelchair or strher.
- Performed light housekeeping duties including laundry and meal preparation for clients.
- Engaged clients in conversation to stimulate cognitive abilities and promote socialization.
- Accompanied clients on outings such as shopping trips, recreational activities and doctor visits.
- Responded quickly to emergency situations using appropriate interventions.
- Promoted independence by encouraging clients to perform self-care tasks whenever possible.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Hostess/Cashier
Dave & Buster's
Vernon Hills, Illinois
2016.04 - 2017.09
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Demonstrated strong interpersonal skills when interacting with customers.
- Handled cash, credit cards, and gift cards with the use of a POS.
Cashier
Buffalo Wild Wings
Vernon Hills, Illinois
2014.05 - 2015.11
- Greeted customers and answered any questions they had about the restaurants products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Created daily schedules for the hostess staff to ensure appropriate staffing levels during peak times.
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
Education
High School Diploma -
Crystal Lake South High School
Crystal Lake, IL2014-05
Skills
- Event Planning
- Travel Coordination
- Child management
- Database entry
- Personal Correspondence
- Calendar Management
- Stock maintenance
- Understands grammar
- Spreadsheet Management
- Menu developing
- Client Relations
- Problem resolving
- Hospitality Environment
- Project Planning
- Childcare experience
- Strong interpersonal skills
- Critical thinker
- Communication Skills
- Staff Collaboration
- Meticulous attention to detail
- Restaurant Experience
Timeline
Personal Assistant
Department of Human Services
2017.11 - Current
Hostess/Cashier
Dave & Buster's
2016.04 - 2017.09
Cashier
Buffalo Wild Wings
2014.05 - 2015.11
High School Diploma -
Crystal Lake South High School