Jillian Jean
Ellsworth,WI
Summary
People-oriented and positive minded team leader with strong skillset eager to secure professional full-time flight attendant position. Fluent in written and spoken english. Has a natural ability to provide exceptional customer service in a team environment with an authentic strong yet caring personality. Ready to exceed company goals of professionalism and empathy while having a progressive, visionary and cosmopolitan character. Eager to represent the company with excellence and charisma embodying a humble servant mindset.
Overview
7
7
years of professional experience
Work History
Team Supervisor
NET Ministries USA & NET Scotland
Glasgow , Scotland
07.2022 - 07.2024
- Facilitated strong relationships between the teams and schools toward healthy partnerships and shared goals.
- Resolved conflicts between team members diplomatically, maintaining a healthy working and living environment.
- Evaluated and mentored individual team members and team performance regularly through weekly calls and monthly visits, providing guidance for professional growth and team development.
- Enhanced cultural understanding by learning Scottish customs and incorporating them into daily interactions and lifestyle.
- Trained 250+ new missionaries on effectively communicating the gospel in communities all over the USA and Scotland by sharing personal experience and professional content.
- Assisted in recruiting by conducting interviews, reviewing resumes, and participating in candidate selection decisions.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
Team Leader
NET Ministries USA
Jasper , IN
08.2021 - 05.2022
- Main point of contact for team's daily safety and well-being.
- Pastorally cared for team members to enhance personal growth.
- Curated and updated the 2-week team schedule regularly, with additional details, to ensure good team communication and expectations.
- Built lasting relationships with community members through genuine conversations, quality time, and spontaneous encounters.
- Developed effective understanding and empathy by living with multiple local families with various lifestyles.
- Prepared and delivered presentations and retreats to local church and community groups.
- Underwent 5 weeks of training to best serve my team in areas of leadership.
Adventure Staff & Counselor
CrossWoods Adventure Camp
Delta , WI
06.2021 - 08.2021
- Assured camper safety on camp adventures like rock climbing, high ropes, water sports, archery, etc.
- Prepared for success of activity and safety of equipment through routine checks before and after adventures.
- Reported any defects of equipment or surrounding environment right away to the Adventure Director.
- Assisted nervous campers by assuring safety of equipment through personal example and constant communication.
Photographer
Self Employed Services
Ellsworth , WI
07.2020 - 06.2021
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Conducted on-location photography sessions, adapting to various environments and lighting conditions.
- Photographed special events, parties, and portraits.
- Negotiated contracts and fees with clients, ensuring clear communication of deliverables.
- Coordinated large groups of people to capture clients' most sought-after photos for ultimate satisfaction.
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Research trends in photography styles to stay up-to-date with current technologies and practices.
- Attend workshops or seminars related to photography techniques and technology advancements.
- Edited and retouched photos using Adobe Photoshop and Lightroom to enhance image quality.
Caregiver
Tasha Schuh
Ellsworth , WI
01.2018 - 05.2021
- Ensured safety of patient by attention to detail and environmental awareness.
- Engaged patient in meaningful conversation and socialization while providing personal care assistance.
- Kept the living and work spaces organized while completing daily and weekly tasks.
- Supported daily hygiene needs of patient by assisting with bathing, dressing, and personal grooming.
- Prepared meals for the patient on the spot or kept stored to enjoy later.
Server & Hostess
Junior's Tap House & Restaurant
River Falls , WI
05.2018 - 08.2020
- Enhanced customer satisfaction by promptly attending to their needs and personalizing their service.
- Delivered an authentic experience to customers with a friendly and positive approach to service.
- Provided attentive service during high-volume periods without sacrificing attention to detail.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Assisted in training new hires, providing guidance on restaurant standards, best practices, and helpful tips.
- Cultivated warm relationships with regular customers.
Education
Communication Studies & Marketing - Communications
University of Wisconsin River Falls
River Falls12.2020
Skills
- Verbal & Written Communication
- Customer Service
- Safety
- Natural team player
- Team Supervision
- Leadership
- Complaint Handling
- Solution Oriented
- Cultural Awareness
- Flexibility
- Staff Training
- Attention to Detail
- Client Communication
Volunteer Experience
- Arthritis Foundation & Soldiers' Angels, Philanthropy Chairman Alpha Omicron Pi, 01/01/18, 08/31/20
- Youth 2000 Charitable Trust, Speaker and Small Group Leader, 02/01/24 & 03/01/24
- National Day of Prayer Conference - Glasgow Diocese Conference, Presenter & Spokesperson, 05/01/24
Accomplishments
Arthritis Foundation & Soldiers’ Angels Philanthropy Chairman - Alpha Omicron Pi - UWRF
Jan 2018- Aug 2020
Youth 2000 Charitable Trust registered charity - Speaker and Small Group Leader
Feb 2024 & March 2024 Retreats
National Day of Prayer Teacher Conference - Presenter & Spokesperson
May 2024 Glasgow Scotland Diocese Conference
Language
Fluent in written and spoken English
Additional Information
- No tattoos
- Date of Birth: 23 June, 1999
- Height: 170cm, able to reach 212 cm
References
References available upon request.
Timeline
Team Supervisor
NET Ministries USA & NET Scotland
07.2022 - 07.2024
Team Leader
NET Ministries USA
08.2021 - 05.2022
Adventure Staff & Counselor
CrossWoods Adventure Camp
06.2021 - 08.2021
Photographer
Self Employed Services
07.2020 - 06.2021
Server & Hostess
Junior's Tap House & Restaurant
05.2018 - 08.2020
Caregiver
Tasha Schuh
01.2018 - 05.2021
Communication Studies & Marketing - Communications
University of Wisconsin River Falls
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