Summary
Overview
Work History
Education
Skills
Volunteer Experience
Accomplishments
Language
Additional Information
References
Timeline
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Jillian Jean

Ellsworth,WI

Summary

People-oriented and positive minded team leader with strong skillset eager to secure professional full-time flight attendant position. Fluent in written and spoken english. Has a natural ability to provide exceptional customer service in a team environment with an authentic strong yet caring personality. Ready to exceed company goals of professionalism and empathy while having a progressive, visionary and cosmopolitan character. Eager to represent the company with excellence and charisma embodying a humble servant mindset.

Overview

7
7
years of professional experience

Work History

Team Supervisor

NET Ministries USA & NET Scotland
Glasgow, Scotland
07.2022 - 07.2024
  • Facilitated strong relationships between the teams and schools toward healthy partnerships and shared goals.
  • Resolved conflicts between team members diplomatically, maintaining a healthy working and living environment.
  • Evaluated and mentored individual team members and team performance regularly through weekly calls and monthly visits, providing guidance for professional growth and team development.
  • Enhanced cultural understanding by learning Scottish customs and incorporating them into daily interactions and lifestyle.
  • Trained 250+ new missionaries on effectively communicating the gospel in communities all over the USA and Scotland by sharing personal experience and professional content.
  • Assisted in recruiting by conducting interviews, reviewing resumes, and participating in candidate selection decisions.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.

Team Leader

NET Ministries USA
Jasper, IN
08.2021 - 05.2022
  • Main point of contact for team's daily safety and well-being.
  • Pastorally cared for team members to enhance personal growth.
  • Curated and updated the 2-week team schedule regularly, with additional details, to ensure good team communication and expectations.
  • Built lasting relationships with community members through genuine conversations, quality time, and spontaneous encounters.
  • Developed effective understanding and empathy by living with multiple local families with various lifestyles.
  • Prepared and delivered presentations and retreats to local church and community groups.
  • Underwent 5 weeks of training to best serve my team in areas of leadership.

Adventure Staff & Counselor

CrossWoods Adventure Camp
Delta, WI
06.2021 - 08.2021
  • Assured camper safety on camp adventures like rock climbing, high ropes, water sports, archery, etc.
  • Prepared for success of activity and safety of equipment through routine checks before and after adventures.
  • Reported any defects of equipment or surrounding environment right away to the Adventure Director.
  • Assisted nervous campers by assuring safety of equipment through personal example and constant communication.

Photographer

Self Employed Services
Ellsworth, WI
07.2020 - 06.2021
  • Collaborated with clients to plan shoots and boost satisfaction with photos.
  • Conducted on-location photography sessions, adapting to various environments and lighting conditions.
  • Photographed special events, parties, and portraits.
  • Negotiated contracts and fees with clients, ensuring clear communication of deliverables.
  • Coordinated large groups of people to capture clients' most sought-after photos for ultimate satisfaction.
  • Advise on appropriate poses, props, and backgrounds for each shot taken.
  • Research trends in photography styles to stay up-to-date with current technologies and practices.
  • Attend workshops or seminars related to photography techniques and technology advancements.
  • Edited and retouched photos using Adobe Photoshop and Lightroom to enhance image quality.

Caregiver

Tasha Schuh
Ellsworth, WI
01.2018 - 05.2021
  • Ensured safety of patient by attention to detail and environmental awareness.
  • Engaged patient in meaningful conversation and socialization while providing personal care assistance.
  • Kept the living and work spaces organized while completing daily and weekly tasks.
  • Supported daily hygiene needs of patient by assisting with bathing, dressing, and personal grooming.
  • Prepared meals for the patient on the spot or kept stored to enjoy later.

Server & Hostess

Junior's Tap House & Restaurant
River Falls, WI
05.2018 - 08.2020
  • Enhanced customer satisfaction by promptly attending to their needs and personalizing their service.
  • Delivered an authentic experience to customers with a friendly and positive approach to service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail.
  • Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
  • Assisted in training new hires, providing guidance on restaurant standards, best practices, and helpful tips.
  • Cultivated warm relationships with regular customers.

Education

Communication Studies & Marketing - Communications

University of Wisconsin River Falls
River Falls
12.2020

Skills

  • Verbal & Written Communication
  • Customer Service
  • Safety
  • Natural team player
  • Team Supervision
  • Leadership
  • Complaint Handling
  • Solution Oriented
  • Cultural Awareness
  • Flexibility
  • Staff Training
  • Attention to Detail
  • Client Communication

Volunteer Experience

  • Arthritis Foundation & Soldiers' Angels, Philanthropy Chairman Alpha Omicron Pi, 01/01/18, 08/31/20
  • Youth 2000 Charitable Trust, Speaker and Small Group Leader, 02/01/24 & 03/01/24
  • National Day of Prayer Conference - Glasgow Diocese Conference, Presenter & Spokesperson, 05/01/24

Accomplishments

Arthritis Foundation & Soldiers’ Angels Philanthropy Chairman - Alpha Omicron Pi - UWRF
Jan 2018- Aug 2020

Youth 2000 Charitable Trust registered charity - Speaker and Small Group Leader

Feb 2024 & March 2024 Retreats

National Day of Prayer Teacher Conference - Presenter & Spokesperson
May 2024 Glasgow Scotland Diocese Conference

Language

Fluent in written and spoken English

Additional Information

  • No tattoos
  • Date of Birth: 23 June, 1999
  • Height: 170cm, able to reach 212 cm

References

References available upon request.

Timeline

Team Supervisor

NET Ministries USA & NET Scotland
07.2022 - 07.2024

Team Leader

NET Ministries USA
08.2021 - 05.2022

Adventure Staff & Counselor

CrossWoods Adventure Camp
06.2021 - 08.2021

Photographer

Self Employed Services
07.2020 - 06.2021

Server & Hostess

Junior's Tap House & Restaurant
05.2018 - 08.2020

Caregiver

Tasha Schuh
01.2018 - 05.2021

Communication Studies & Marketing - Communications

University of Wisconsin River Falls
Jillian Jean