Jillian Jordan
Marietta,GA
Summary
Driven professional with a proven track record in customer service and sales expertise. Excelled in enhancing customer loyalty through exceptional assistance and efficient point of sale operation. Skilled in time management and fostering team integrity, consistently meeting sales targets and improving transaction accuracy. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Cashier/Administrative Assistant
Mercedes Benz of Marietta
08.2023 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Learned duties for various positions and provided backup at key times.
Cashier/Administrative Assistant
Nissan of Marietta
03.2022 - 08.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Guest Services Coordinator
European Wax Center
09.2021 - 03.2022
- Gave information about area attractions and provided directions.
- Booked appointments, accepted payments and answered guest questions.
- Trained junior team members in customer service strategies and property policies.
- Confirmed arrival and departure times for guests.
Beauty Advisor
Ulta Beauty Inc.
08.2019 - 08.2021
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
High School Diploma -
Cherokee High School
Canton, GA05.2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Time management skills
- Sales expertise
- Point of sale operation
Timeline
Cashier/Administrative Assistant
Mercedes Benz of Marietta
08.2023 - Current
Cashier/Administrative Assistant
Nissan of Marietta
03.2022 - 08.2023
Guest Services Coordinator
European Wax Center
09.2021 - 03.2022
Beauty Advisor
Ulta Beauty Inc.
08.2019 - 08.2021
High School Diploma -
Cherokee High School
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